Sr. HR Business Partner

PetSmart • Phoenix, AZ

1d • Hybrid

About The Position

The Sr. HR Business Partner is responsible for executing and operationalizing the HR strategy for the Phoenix Home Office (PHO), translating business priorities into actionable people plans that enable the organization to achieve its strategic objectives. This role serves as the primary HR owner for assigned client groups, providing full-spectrum HR support across talent, organizational effectiveness, and associate experience in partnership with the Director of HR.

Requirements

• Bachelor’s degree from a four-year college or university and a minimum of 5 years of HR generalist experience in a business or multi-unit retail environment, or an equivalent combination of education and experience
• Demonstrated business acumen
• Strong problem-solving, analytical, and critical thinking skills
• Excellent organizational skills and attention to detail
• Proven ability to build effective partnerships and trust with internal and external stakeholders
• Ability to manage multiple priorities in a fast-paced, dynamic environment
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint
• High level of professional judgment, interpersonal effectiveness, and adaptability

Nice To Haves

• PHR/SHRM Preferred

Responsibilities

• Serves as the primary HR owner for assigned client groups, accountable for talent, engagement, and organizational effectiveness outcomes
• Executes and operationalizes HR strategy for assigned departments in partnership with the Director of HR, ensuring alignment with broader HR and business priorities
• Leads and executes full-spectrum HR support, including talent and performance management, succession planning, engagement, organizational development, change management, associate relations, and headcount and position management
• Serves as a trusted HR advisor to leaders, providing actionable guidance on talent, organizational effectiveness, and team performance to drive business results
• Leads talent planning for the business and partners with Talent Acquisition to execute hiring strategy and workforce plans
• Identifies opportunities to improve organizational effectiveness and recommends solutions aligned with business priorities
• Identifies and drives leadership development solutions in partnership with Learning and Development to enhance capability and performance
• Owns and leads succession planning processes, including identifying high potential associates, assessing bench strength, and supporting development planning
• Partners with leaders to build internal growth plans and development pathways for associates
• Owns and drives a positive work environment by proactively addressing associate and leadership concerns with appropriate urgency and judgment
• Leads execution of change management efforts within assigned client groups, ensuring effective adoption and minimal disruption
• Leverages data and insights to inform talent decisions, identify trends, and provide actionable recommendations to leaders
• Acts as a connector between business leaders and HR Centers of Excellence to ensure alignment and effective delivery of HR solutions
• Maintains strong partnership with HRIS and IT to ensure data integrity across HR systems
• Supports the broader Offices HR Business Partner team with responsibilities such as position management, headcount tracking, and project work
• Serves as HR project manager for key initiatives or workstreams as needed

Benefits

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior