Sr Hazard Safety Dispatch Analyst
About The Position
The Sr Hazard Safety Dispatch Analyst detects and monitors hazard risks across NV Energy’s service area and alerts functional areas and internal partners to emerging threats affecting communities, customers, coworkers, and company infrastructure. The role conducts real-time monitoring using information from field teams, NV Energy meteorology tools, live video and audio feeds, databases, emergency alert systems, and social media and information from NV Energy, the National Weather Service, local public safety authorities, and other agencies and systems. The analyst works in a 24x7 watch center environment that includes shift work. The position communicates and coordinates with internal and external partners, provides situational awareness and briefings to leadership, monitors and documents hazards, and supports emergency response and wildfire mitigation activities. It also trains and mentors dispatch analysts, supports the Emergency Operations Center when activated, and carries out special projects and process-improvement initiatives.
Requirements
- High school diploma.
- Six years of public safety work experience, such as law enforcement, fire, and/or emergency medical services.
- Knowledge of working in a fast-paced operating or control center environment.
- Knowledge of wildfire behavior.
- Knowledge of training others.
- GIS experience.
- Utility experience, preferably in electric operations and/or fire mitigation.
- Experience working in a public safety agency.
- Knowledge of utility procedures and operations.
- Ability to work collaboratively with others.
- Ability to plan, prioritize, and coordinate.
- Ability to handle emergency response situations and work in a stressful environment.
- Ability to work independently with little day-to-day guidance.
- Clear and precise communication skills across various methods and audiences.
- Project management skills.
- Ability to perform the essential functions of the position, with or without an accommodation.
Responsibilities
- Perform NDP internal and external communications; monitor fire radio communications and maintain phone and radio logs.
- Gather data for briefings and provide information to management.
- Perform fire prediction analysis and collaborate with internal teams to validate hazards and risks.
- Enter safety hazard data into fire-related computer applications and track resource requests for emergency incidents.
- Receive reports of fires and other incidents, including floods and earthquakes; determine location, land status, and current fire information to advise NDPP management and leadership and dispatch wildfire mitigation and emergency management personnel and equipment.
- Monitor for, detect, and document occurrences of pre-identified hazards or threats to the company, public safety, and NV Energy assets and property.
- Process and interpret weather information and maintain resource status and tracking systems.
- Provide situational awareness to NDP leadership and other functional areas and internal partners.
- Provide NDP situational updates during group meetings and calls.
- Train and mentor new dispatch analysts and lead trainings with NDP and other groups.
- Solicit feedback from internal and other functional areas and incorporate it into process and improvement recommendations.
- Support the Emergency Operations Center when activated.
- Execute special projects and initiatives.
- Work in a 24x7 watch center environment that includes shift work.
- Know and follow applicable compliance requirements, policies, codes, and regulations.
- Perform related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
