Sr. Graphic Designer

Petco

About The Position

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people. Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do. Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services. Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco: We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events. Position Purpose Responsible for the concept development and execution of top-quality and engaging visual creative for Petco’s brand, product and educational pieces with an emphasis on social media.

Requirements

5+ years consumer marketing and digital media experience within in-house or agency setting
Expert in Adobe Creative Suite, specifically InDesign, Illustrator and Photoshop
Strong understanding of social media best practices by platform.
Video/animation editing skills
Ability to consistently meet and exceed content obligations, expectations and deadlines
Ability to manage multiple projects simultaneously, set priorities, utilize resources, identify and address challenges that may arise.
Analyze Information - Gathers and analyzes the most critical information needed to understand problems. Identifies the key issues in complex or ambiguous problems. Breaks down problems into manageable components. Recognizes symptoms that indicate problems.
Demonstrate Credibility - Follows through on commitments. Is honest and direct in dealing with people. Acts consistently with stated policies and practices. Does not disclose confidential information.
Plan and Execute Efficiently - Develops realistic plans (e.g., action steps, timelines) to accomplish objectives (e.g., optimizing staffing schedules). Plans and manages his/her own and others’ time, based on business priorities, and follows up to ensure all work requirements are completed in a timely and accurate manner. Holds him/herself and team accountable for outcomes (e.g., achieving goals and complying with policies and procedures). Anticipates and addresses obstacles, redirecting efforts to accelerate the work or improve quality.
Seek Customer Satisfaction -Ensures the accurate understanding of customer needs (e.g., ensures that customer-facing employees ask key questions). Seeks feedback from customers to identify improvement opportunities. Ensures follow-up with customers to confirm problems are solved. Continually searches for ways to improve customer service (including the removal of barriers, and providing solutions).
Select and Develop - Identifies and recruits/refers qualified people. Makes accurate evaluations of people's capabilities and fit. Provides honest, helpful feedback to others on their performance. Provides coaching and guidance where appropriate to enhance others' skill development.
Use Appropriate Judgment - Makes sound decisions regarding everyday issues and problems. Chooses from alternatives based on consideration of pros, cons, tradeoffs, timing, and available resources. Evaluates the impact or consequences of actions and decisions (e.g., impacts on sales, customer satisfaction). Makes timely decisions regarding problems/issues requiring immediate attention.

Responsibilities

Working from Content & Social strategy team briefs, develop creative strategy and plans for graphic and animated assets to be deployed within social media platforms (Facebook, Instagram, Tik Tok, Twitter, Youtube) website articles and other brand outlets.
Design engaging, social-first creative that aligns to brand standards and social strategy
Research emerging social and creative trends and ideas to ensure campaigns are consistently driving results
Conduct design testing to develop templatized creative for social team use
Communicate creative learnings and insights to broader creative and strategy teams
Maintain organization and own uploading process of all materials
Other duties may arise and be assigned as needed
Perform additional duties, tasks and responsibilities as required, assigned or directed.

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