Sr. Field Service Technician

SDI PresenceChicago, IL
Onsite

About The Position

The Field Service Technician is responsible for the design, installation, service, and maintenance of computer-based integrated electronic security systems including access control, video, camera, intrusion detection, intercom, and other alarm systems.

Requirements

  • Knowledge of the principles of electricity and electronics
  • Understanding of Video Management Systems
  • Electronic System Installation and troubleshooting skills-specifically access control, intrusion, and video systems
  • Basic knowledge of networking hardware and how to troubleshoot basic network issues as it relates to access control and video systems
  • Must have a driver's license in good standing and be able to pass a written driving test for airport driving.
  • Demonstrate good analytical capability and current technical knowledge
  • Ability to interpret and work from blueprints, drawings, wiring diagrams and technical documentation
  • Good Interpersonal and organizational skills
  • Familiar with Microsoft Office Applications (Word, Outlook, Excel, etc.)
  • Able to interact with others in a team environment
  • Good analytic ability
  • Open-minded/willing to learn – good attitude, as this is a client-facing position.
  • Availability to work on-call and extra hours as needed
  • Travel to other client sites in company vehicle
  • Must demonstrate the ability to work independently or as part of a team
  • Must pass approval procedure for IDFPR PERC
  • Must pass approval for airport badge
  • Must pass approval for Custom and Border Protection airport access

Nice To Haves

  • Experience with cable pulling, box and camera mounting, and conduit installation is a plus
  • Familiarity with installing low voltage cabling and conduit for access control, intrusion, and video systems is a plus
  • Ability to operate various lift types, such as scissor and boom, is a plus

Responsibilities

  • Design, repair, operate, install, test, and troubleshoot integrated and complex electronics systems
  • Maintain electronic security systems for access control, CCTV, and Intrusion Detection
  • Collects, Maintains, and updates asset data for client operations
  • Follows company policies and procedures
  • Creates documentation for project activity audit trail
  • Troubleshoots problems to come up with the solution(s)
  • Pursues continuous learning and shares knowledge with others

Benefits

  • Medical, Dental, Vision, company-provided Life Insurance, Short and long-term disability. Matched Retirement Savings, Wellness Program, Paid time off and much more!
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