Sr Field Service Technician

Alfa Laval•Richmond, VA

1d•Onsite

About The Position

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. As an integral member of our team, you will play a pivotal role. The Field Service Technician is available for 24/7 on call field service labor, trouble shooting and service training at customer locations for mechanical, electrical, and electronic components such as decanters, high speed separators or heat exchangers to ensure reliable operation, optimum performance and efficiency. You will have the opportunity to perform preventive maintenance, emergency and warranty repairs. Also managing travel costs and operating expenses associated with field service visits, contributing to the overall success and growth of our organization. Currently, this is an Onsite opportunity located in Richmond, VA.

Requirements

3-year college degree or 10 years Military experience
Self-sufficient on at least 4 different Alfa Laval product lines or can perform commissioning on an Alfa Laval system (equipment, piping, controls and process)
Advanced mechanical skills and aptitude
Troubleshoot Electrical issues and/or controls
Advanced automation skills
Ability to upload programs for controls/automation
Ability to communicate Operational and Safety parameters for Alfa Laval equipment to the customer
Customer service and sales oriented
Excellent interpersonal skills
Strong verbal & written skills
Team Player and ability to work independently
Basic PC utilization skills required in word, excel
Ability to learn and use systems required for the administration of service and expense reports
Perform jobs in line with OHSA requirements
Complete established safety training programs

Responsibilities

Be available for 24/7 on call field service labor, trouble shooting and service training at customer locations for mechanical, electrical, and electronic components such as decanters, high speed separators or heat exchangers to ensure reliable operation, optimum performance and efficiency
Perform preventive maintenance, emergency and warranty repairs
Manage travel costs and operating expenses associated with field service visits
Possess mechanical troubleshooting skills on Heat Exchangers, and mechanical and electrical troubleshooting skills on Alfa Laval Separators and Decanters
Perform advanced start-up of Alfa Laval equipment (installation, mechanical assembly, control parameters, motor ID runs, etc.)
Start up and shut down equipment in accordance with company and customer safety procedure in line with OSHA requirements
Prepare expense reports and written service reports for work performed on each job no later than two weeks of job completion
Create job time and expense reports, Concur expense reports, and payroll reports as required by all field service technicians
Obtain Signed Time Summary sheets from the customer upon completion of job