Sr Field Service Specialist
About The Position
This is a hands-on field service role focused on testing, maintaining, troubleshooting, repairing, and commissioning electrical power equipment. The specialist works at customer facilities performing complex electrical and mechanical tasks to help ensure power systems operate safely and reliably. The role involves independent problem-solving and support for critical infrastructure, with work in substations and other power-system environments. The position includes electrical testing and technical support, field project and safety support, documentation, customer communication, and guidance for less experienced technicians. Work is typically scheduled Monday through Friday during business hours, with overtime, nights, weekends, holidays, overnight travel, and on-call rotation as needed.
Requirements
- High school diploma or GED required.
- Eight or more years of experience in electrical testing, maintenance, commissioning, or substation work.
- Strong knowledge of electrical power systems and testing procedures.
- Ability to diagnose and troubleshoot complex electrical and mechanical issues.
- Familiarity with NETA, NFPA 70E, OSHA, DOT, and related industry standards.
- Strong communication, organization, and problem-solving skills.
- Comfort using Microsoft Office, email, and technical reporting systems.
- Ability to work independently and manage multiple priorities.
- NETA certification or ability to obtain NETA Level III or IV certification.
- Ability to lift and maneuver up to 50 pounds.
- Ability to work in electrical substations and industrial environments.
- Ability to work outdoors in varying weather conditions.
- Valid driver's license required.
- Ability to pass required background screening, motor vehicle screening, and drug and alcohol testing.
Nice To Haves
- Associate degree in Electrical/Electronic Technology, military experience, or related technical training preferred.
Responsibilities
- Perform testing, maintenance, commissioning, upgrades, and repairs on electrical power equipment.
- Inspect, troubleshoot, and diagnose electrical and mechanical issues in substations and power systems.
- Read and interpret schematics, drawings, manuals, and technical documentation.
- Complete service reports, testing documentation, and customer deliverables.
- Support emergency response work and customer outage situations as needed.
- Maintain tools, test equipment, vehicles, and work areas in a clean and organized condition.
- Perform transformer testing, including power factor, TTR, insulation resistance, and winding resistance testing.
- Conduct cable testing, including insulation resistance, tan delta, hipot, TDR, and partial discharge testing.
- Perform circuit breaker testing, diagnostics, and maintenance.
- Test and troubleshoot protective relays and associated control systems.
- Assist with installation, startup, maintenance, and repair of electrical equipment.
- Identify equipment issues and recommend corrective actions.
- Support planning, scheduling, execution, and cost management of field projects.
- Participate in and lead safety meetings, training sessions, and job briefings.
- Establish and follow lockout/tagout procedures and safe work practices.
- Ensure compliance with company, customer, and industry safety standards.
- Provide guidance and technical support to less experienced technicians.
- Complete documentation, reports, and expense submissions on time.
- Travel for overnight and multi-day assignments as required.
- Perform other assigned duties, tasks, and work.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
