Sr Field Service Technician

Honeywell•Plymouth, MN
•$29 - $37•Onsite

About The Position

As a Sr Field Service Technician at Honeywell, you will provide high-level technical support and service to customers to help ensure the optimal performance of Honeywell products and systems. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. The role contributes to the efficiency and reliability of service operations, customer satisfaction, and business growth through high standards of service delivery. You will report to the Field Service Manager and work onsite at the Plymouth, Minnesota location.

Requirements

  • Minimum of 2 years of experience in a technical service or field service role.
  • Strong technical knowledge and troubleshooting skills.
  • Ability to work independently and manage multiple tasks.
  • Strong customer service skills.
  • Strong time management skills.

Nice To Haves

  • Associate's degree in a technical-related field or PLT license, NICET I or II.
  • Experience with Honeywell products and systems.
  • Customer-focused mindset.
  • Strong problem-solving and decision-making abilities.
  • Strong computer skills.

Responsibilities

  • Diagnose and repair complex technical issues.
  • Perform preventive maintenance on equipment.
  • Provide technical support and guidance to customers.
  • Collaborate with cross-functional teams to resolve customer issues.
  • Maintain accurate records of service activities and customer interactions.
  • Provide training and guidance to customers and junior technicians.

Benefits

  • Employer-subsidized medical, dental, vision, and life insurance.
  • Short-term and long-term disability.
  • 401(k) match.
  • Flexible Spending Accounts and Health Savings Accounts.
  • Employee Assistance Program (EAP).
  • Educational assistance.
  • Parental leave.
  • Paid time off for vacation, personal business, sick time, and parental leave.
  • 12 paid holidays.
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