Sr Field Service Engineer (Onsite)

RTX•US-TN-REMOTE, TN

2d•$86,800 - $165,200•Onsite

About The Position

The Sr Field Service Engineer acts as customer and field service interface, drives improvements based on end user experience, and performs corrective actions for field issues, special investigations, and product testing. This role performs analysis at all levels of the total system product including concept, design, test, installation, operation, maintenance and disposal, as well as technical planning, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. The Field Service Engineer manages configuration, builds processes, and identifies manufacturing/engineering defects, facilitates the adherence of product requirements that acknowledge technical, schedule, and cost constraints, interprets customer specifications and system level requirements into sub-system and piece part verification criteria, and acts as a logistical and technical liaison to fulfill customer requests. The primary obligation for this position will be in support of the US Army Special Operations Aviation Regiment (SOAR) on Ft. Campbell, KY. Interested candidates must be willing to travel with little to no notice to support customer events, including deployment to austere locations outside of the US. The ability for a candidate to pass medical screening to receive a Class III Medical Certificate for flight duties, is desired. This position is a fully onsite role located at Fort Campbell, KY. This role may require atypical hours at times based on customer need. Position may require approximately 25% travel. This role is eligible for relocation.

Requirements

Typically requires a degree in Science,Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.
Experience with Microsoft products to include Excel, Visio, and Access Database.
Experience with US Army/US Government forms and databases.
Experience with US Government property book handling and tracking systems.
Experience with government program operations.
Experience operating/troubleshooting integrated digital avionics management systems on Special Operations rotary wing aircraft which include MH-6M, MH-6R, MH-47G, and MH-60M platforms.
Experience with GPS receivers and Inertial Navigation Units.
Experience with operating, loading, troubleshooting software defined radio sets.
Experience with wire harness fabrication and military installation/repair practices.
Active and transferable U.S. government issued security clearance is required prior to start date.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date

Nice To Haves

The ability for a candidate to pass medical screening to receive a Class III Medical Certificate for flight duties, is desired.

Responsibilities

Shipping and receiving government owned equipment.
Making entries into US Army/US Government databases and tracking applications.
Managing government equipment software/hardware configurations.
Failure trend analysis and obsolescence reviews.
System and sub-system debug through serial command line interfaces and remote protocols.
Development of Acceptance Test Procedures for both Collins and non-Collins equipment.
Analysis of hardware interfaces and wiring schematics to identify and address interoperability/compatibility defects.
Handling/Operating cryptographic keying devices.
Conducts scheduled, and impromptu, training sessions for software loading and systems troubleshooting.

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child and elder care services.
Teladoc Medical Experts, second opinion program.