Field Service Technician - Onsite

ZEISS Group•Remote - USA TX, TX

2d•Onsite

About The Position

As a Field Service Technician, you will play a vital role in Carl Zeiss Industrial Quality Solutions, LLC. You will focus on process enhancements related to the installation and servicing of custom equipment. This role involves interacting with customers and cross-functional service groups to support and launch ZEISS products. Additionally, you will assist the R&D team with engineering tasks, including design, build, and new system testing. You will also support the production of systems during various stages of assembly and setup.

Requirements

Minimum, High School graduate, completed GED or equivalent. Or, Tech School, associate, or bachelor’s degree in a technical discipline such as, Electronics, Industrial Mechanics, and the like. Or, Training and experience from a Military Technical School.
Prior experience working with hand tools and basic electrical test equipment.
Microsoft operating system knowledge is required.
Capable of unassisted physical lift of one article weighing up to 75 pounds.
Able and willing to work minimum of 45 hours per work week. Regular + OT.
Ability to work in an industrial production shop floor environment.
Valid Driver License required.
Excellent communication and customer service aptitude.
Clean criminal record.

Nice To Haves

Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.
Occasional International travel is required.

Responsibilities

Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations.
Demonstrate customer service skills and knowledge with a high level of passion and dedication.
Learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
Perform necessary administrative paperwork in a complete and accurate manner.
Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment.
Travel requirement is onsite only at the Corpus Christi, TX customer.
Other duties as required.