Sr. Field Clinical Specialist - EP, Southwest Region

Abbott Laboratories•Pleasanton, CA

5d•$78,000 - $156,000•Remote

About The Position

Abbott's Electrophysiology (EP) business is advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation. This role is for an experienced Senior Field Clinical Specialist - Electrophysiology for the Southwest region. The primary responsibility is to provide demonstrated and consistent technical and clinical support to the Clinical Affairs Organization, with a specific focus on Electrophysiology (EP) Business Unit (BU) technologies and therapy areas. This individual will provide field support for clinical research study procedures using Abbott EP BU technologies, accurate technical support/troubleshooting, project and/or territory management, general field image representation for Abbott, and field input to EP BU product management groups. The role involves functioning as an expert resource for covering clinical studies/procedures, handling challenging technical/protocol troubleshooting scenarios, critical software or product testing, product or project advisory boards, and high-profile presentations while collaborating with sites and cross-functional partners on EP BU clinical studies. This position is field-based and remote for candidates in the Southwestern United States, requiring willingness to travel up to 75% during active Clinical Trial Enrollment Periods.

Requirements

Bachelor’s degree in engineering, biological sciences, a related field, equivalent or related certification in Electrophysiology/Cardiology.
3 or more years of progressively more responsible relevant clinical work experience in the Electrophysiology field.
EP Clinical background and field-based experience is preferred.
Experience using MS Office Suite.
High level of competency in EP Lab procedures.
Recognized as a leader and expert beyond local territory.
Advanced verbal and written communications with ability to effectively communicate at multiple levels in the organization.
Exceptional presentation and influence skills.
Multitasks, prioritizes and meets deadlines in timely manner.
Strong organizational and follow-up skills, as well as attention to detail.
Ability to travel up to 75% during active trial enrollment periods.
Must be able to lift up to 25 lbs.

Responsibilities

Provide field support for clinical research related enrollment and procedures in EP therapy area.
Serve as a technology, protocol and clinical trial procedure expert and resource for Abbott stakeholders, physicians, and research personnel at the site.
Maintain and develop a productive clinical territory, including developing and maintaining knowledge of clinical sites in the assigned territory.
Manage study progress aspects such as nominating, approaching, and completing qualification processes, establishing site/sponsor expectations, facilitating contract/budget escalations, and training facility staff regarding protocol requirements and technology.
Develop site-specific strategies to promote appropriate patient enrollment, identify site successes and challenges, and assist in implementing troubleshooting techniques.
Provide ongoing feedback concerning study progress, specifically enrollment and procedure related, to develop and implement strategies that optimize patient safety and contribute to organizational and corporate goals/objectives.
Provide support for all study-related aspects to research partners, including protocol, standard of care, and clinical trial reimbursement.
Responsible for product reporting and troubleshooting with customers and field personnel within the EP BU clinical research portfolio.
Work with territory Clinical Site Leads to share best practices and develop capabilities to optimize trial data quality.
Collaborate with and provide feedback to Clinical Scientists, study teams, and Clinical Site Leads on study design, procedure, and product experiences.
Identify and communicate best practices relevant to clinical trial execution.
Seek opportunities to continue demonstrating and developing technical, research, and organizational leadership qualities.
Collaborate with Clinical Affairs, Medical Affairs, R&D, marketing and commercial teams to support and advance key EP BU projects.
Serve as a scientific interface with healthcare professionals.
Act as a resource in corporate product education as it relates to investigative technologies, including development and review of training materials, presentations, regional and national product launches, and BU commercial field education.
Develop collaborative cross-divisional team relationships.
Function as a “pipeline” between Abbott and the medical community, communicating important information to customers, within the Clinical Affairs group and to other departments (product planning, med affairs, engineering, marketing and education), including providing product feedback, comments, suggestions, and competitive information.
Proactively, and with minimal oversight, facilitate sustained strong performance and capabilities of study sites within their territory.
Use critical thinking to identify issues, address them, and create plans to augment success or prevent recurrence of variances from site expectations.
Work with sites to develop capabilities to take on more complex trials, or larger volume of trials.
Communicate to EP BU FCA Management and study team proactively and in a timely manner, all study and site updates critical to clinical priorities.
Identify and share best practices for territory management.
Deepen area(s) of expertise and function as a regional clinical and technical resource.
Utilize effective communication skills in difficult conversations with key stakeholders.
Contribute additional value to the organization beyond primary responsibilities, which may include acting as a study champion, providing feedback on product performance, and mentoring other FCS staff.