Sr. Field Clinical Specialist - EP, Southeast

Abbott • Chicago, IL

5d • $78,000 - $156,000 • Remote

About The Position

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

The Opportunity In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives. We are seeking an experienced, high caliber Senior Field Clinical Specialist - Electrophysiology for our Southeast region. This position will be primarily responsible for demonstrated and consistent technical and clinical support to the Clinical Affairs Organization, with specific focus on Electrophysiology (EP) Business Unit (BU) technologies and therapy areas. This individual will provide field support of clinical research study procedures with Abbott EP BU technologies, as well as accurate technical support/troubleshooting, project and/or territory management, general field image representation for Abbott, and field input to EP BU product management groups. You will function as an expert resource for covering clinical studies/procedures, handling challenging technical/protocol troubleshooting scenarios, critical software or product testing, product or project advisory boards, and high-profile presentations while collaborating with the sites and other cross functional partners on EP BU clinical studies. This position is field based and remote to candidates located in the Southeastern United States. Candidates must be willing to travel up to 75% during active Clinical Trial Enrollment Periods.

Requirements

• Bachelor’s degree in engineering, biological sciences, a related field, equivalent or related certification in Electrophysiology/Cardiology.
• 3 or more years of progressively more responsible relevant clinical work experience in the Electrophysiology field.
• EP Clinical background and field-based experience is preferred.
• Experience using MS Office Suite.
• High level of competency in EP Lab procedures.
• Recognized as a leader and expert beyond local territory
• Advanced verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Exceptional presentation and influence skills.
• Multitasks, prioritizes and meets deadlines in timely manner.
• Strong organizational and follow-up skills, as well as attention to detail.
• Ability to travel up to 75% during active trial enrollment periods.
• Must be able to lift up to 25 lbs.

Responsibilities

• Provide field support for clinical research related enrollment and procedures in EP therapy area.
• Serve as a technology, protocol and clinical trial procedure expert and resource for Abbott stakeholders, physicians, and research personnel at the site.
• Maintain and develop a productive clinical territory: Develop and maintain knowledge of clinical sites in the assigned territory
• Manage the following aspects of study progress: Nominate, approach, and complete qualification processes including establishing site/sponsor expectations for study execution.
• Facilitate contract/budget escalations as part of the start-up process.
• Train facility staff regarding protocol requirements and technology.
• Clinical Trial Enrollment Develop site-specific strategies to promote appropriate patient enrollment.
• Identify site successes and challenges and assist in implementing troubleshooting techniques that promote study goal achievement.
• Provide ongoing feedback concerning all aspects of study progress, specifically enrollment and procedure related, for the purpose of developing and implementing strategies that will optimize patient safety and contribute to organizational and corporate goals/objectives.
• Provide support for all study-related aspects to research partners, including but not limited to the following aspects: protocol, standard of care, clinical trial reimbursement, etc.
• Responsible for product reporting and troubleshooting with customers and field personnel within the EP BU clinical research portfolio
• Work with territory Clinical Site Leads to share best practices and develop capabilities to optimize trial data quality
• Collaborate with and provide feedback to Clinical Scientists, study teams, and Clinical Site Leads on study design and procedure and product experiences.
• Identify and communicate best practices relevant to clinical trial execution.
• Seek opportunities to continue demonstrating and developing technical, research, and organizational leadership qualities.
• Collaborate with Clinical Affairs, Medical Affairs, R&D, marketing and commercial teams to support and advance key EP BU projects.
• Serve as a scientific interface with healthcare professionals.
• Act as resource in corporate product education as it relates to investigative technologies, as necessary: development and review of training materials, presentations, regional and national product launches, and BU commercial field education.
• Develop collaborative cross-divisional team relationships.
• Function as a “pipeline” between Abbott and the medical community, constantly communicating important information to customers, within the Clinical Affairs group and to other departments (product planning, med affairs, engineering, marketing and education). This includes providing product feedback, comments and suggestions and Competitive information to the Product Planning and Marketing groups.
• Proactively, and with minimal oversight, facilitate sustained strong performance and capabilities of study sites within their territory.
• Use critical thinking to identify issues, address them, and create plans to augment success or prevent recurrence of variances from site expectations.
• Work with sites to develop capabilities to take on more complex trials, or larger volume of trials.
• Communicate to EP BU FCA Management and study team proactively and in a timely manner, all study and site updates critical to clinical priorities.
• Identify and share best practices for territory management.
• Deepen area(s) of expertise and function as a regional clinical and technical resource.
• Utilize effective communication skills in difficult conversations with key stakeholders.
• Contribute additional value to the organization beyond primary responsibilities which may include but are not limited to: Actively seek opportunities to deliver value on a national level. Serve as a study champion. Provide feedback on product performance. Act as a mentor to other FCS staff.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior