Sr. Field Application Engineer

Bosch Group•Sunnyvale, CA

2d•$160,000 - $175,000•Hybrid

About The Position

This role is responsible for technical customer support and coordination, acting as the first point of contact for customers. The engineer will provide technical feedback and solutions based on product training and approved documentation. They will collaborate with various Bosch product teams (PAS, PAI, PAP) to gather necessary information and communicate it to customers. A key aspect of the role involves assisting customers in designing in Bosch products using application knowledge, coordinating technical customer meetings, and documenting requirements for Bosch teams, including Product Management. The position also entails supporting customer quality issues during the development phase, establishing customer relationships, and participating in pre-selling activities through technical presentations. Additionally, the engineer will provide insights into customer trends, innovations, market, and competition, support the development of local customer communication materials, coordinate Customer PPAP, and ensure customer technical satisfaction throughout the product lifecycle. Support for the sample warehouse, including testing and packaging of customer kits, is also a responsibility.

Requirements

Bachelor’s Degree in Electrical Engineering, or equivalent.
5+ years of experience working in a design and/or application engineering role.
Strong communication skills verbally and written. Must be able to build relationships quickly with internal and external stakeholders with the ability to work both independently and as part of a global team.
5+ years of design and/or application engineering experience with semiconductors, MEMS devices, and/or Electronic Control Modules with an understanding of the automotive electronics market.
Knowledge of vehicle systems including, navigation and mobility, ADAS, and safety systems including airbag systems.
Ability to travel nationally/internationally as required for customer meetings, training, and customer support. May be required to spend 2 weeks in Germany for initial technical training.

Nice To Haves

Knowledge of robotics in environments of manufacturing, humanoid and others.
Experienced with electronic engineering tools such as oscilloscopes, that are required for product development.
Strong entrepreneurial mindset with a clear understanding of the business environment as a supplier to Automotive Tier 1’s and/or OEM‘s.
Candidates must live within commutable distance from the Bosch Sunnyvale, CA facility and be available to come into the office weekly (or as required).

Responsibilities

Responsible for technical customer support and coordination.
First point of technical contact for customers - provide technical feedback and solutions per product training material and published customer approved application notes and datasheets (TCDs).
Where necessary, work with Product Area Sensors (PAS), Product Area ICs (PAI), or Product Area Power Semiconductors (PAP) teams to request the appropriate information and communicate to customer.
Using application knowledge, assists customer in correctly designing in Bosch products.
Coordinates technical customer meetings with the appropriate Bosch team members, taking the lead to document the OPL when customer development lead is in the region.
Obtain customer's requirements and communicates them to the Bosch teams including Product Management.
Responsible for supporting customer quality issues related to samples provided during their development phase, prior to SOP.
Establish customer relationships by working closely with engineering teams.
Assist in pre-selling activities of components at customers by leading technical presentations, providing information and support.
Provide information on application specific customer trends, innovation, market, and competition.
Support development of local customer communication information (verbal and written) in native language.
Customer PPAP coordination and support as required.
Assure customer technical satisfaction from the first engagement, through design-in phase and finally series production.
Support sample warehouse coordination for components and development kits including testing and packaging of customer kits prior to delivery.