Sr. FAE/Field Application Engineer - Meta

Advanced Micro Devices, Inc•Santa Clara, CA

2d•Hybrid

About The Position

We are looking for our next team member to lead the AMD technical engagement with this strategic Mega Datacenter customer in the San Jose, California area. This is a hybrid role: the successful candidate is both the senior technical authority on the account and the manager for the FAE team supporting it. The team leader is responsible for all aspects of technical engagement with the customer, accountable to the Field Engineering Director and Sales Team for the account.

Requirements

Experience managing a customer-facing engineering support team
Excellent interpersonal and communication skills (written, verbal and presentation) with a balance of hardware, system architecture and application software expertise
Proven track record in CPU and server system architecture, server benchmarks, GPU computing, and server platform enablement
Excellent problem-solving, time-management, prioritization, and organizational skills, able to lead complex problems, involving multi-disciplined, multi-functional teams and to balance many priorities at once
Ability to cultivate strong internal (sales, marketing, engineering) and external (customer) relationships
Willing to travel up to 25% (mostly domestic)

Nice To Haves

Proven experience leading a team of customer-facing engineers.
Proven experience as a senior level engineer (or equivalent technical role) balanced with experience in a customer-facing role
Proven experience in server platform architecture and/or platform development experience
Proven knowledge in any of these application areas: cloud computing / benchmarking, high-performance computing, networking, software defined storage and data analytics, databases
Expertise in server software ecosystem and familiarity with Linux OS at debug level.
Hands on experience in the setup and configuration of server systems including software, networking and storage infrastructure, and a proven understanding of server hardware ecosystem at the node, rack and datacenter level
Experience in application/workload profiling, tuning and performance assessment and UEFI/platform firmware a plus
Experience with FPGA programming/accelerators a plus
Someone with the desire to continuously learn

Responsibilities

Collaborate with sales to drive portfolio expansion – accountable to the Sales Team for moving platforms from evaluation to committed volume deployment
Lead and develop the FAE team supporting Meta
Influence and support concept, architecture, and implementation of new systems based on AMD datacenter computing technologies
Onsite and remote engineering support through the development process, including tools, documentation, test, and debug
Coordinate forward looking strategic technical initiatives/investigations
Lead performance optimization and competitive analysis efforts
Advocate within AMD for new features/technology to meet unique customer needs. Drive customer feedback into AMD business unit and engineering teams.
Close customer collaboration across platform architecture, development, and optimization.
Requires a technical understanding of x86 server platform and processor SOC architecture, common cloud and MDC workloads, and performance profiling and monitoring utilities.