Sr. Factory Quality Manager

Integra • Houston, TX

2d • Onsite

About The Position

The Senior Quality Manager, Factory Operations leads daily quality assurance and quality control operations within a large, complex manufacturing facility. The role directs a substantial Quality organization, which may include Quality Supervisors, Quality Engineers, Team Leads, Quality Technicians, Quality Specialists, Inspectors, and Document Control personnel. The manager maintains a visible production-floor presence and ensures the Quality team is effectively deployed, supported, developed, and aligned with factory priorities.

The position oversees incoming, in-process, final, testing, documentation, nonconformance, corrective-action, and product-release activities across production areas, shifts, and product lines. It partners with Operations and other factory functions to meet safety, quality, delivery, cost, and customer commitments without compromising quality. The manager balances production needs with product conformity, customer expectations, technical requirements, and business risk, ensuring issues are appropriately identified, escalated, and resolved.

The role leads factory operating rhythms and quality coverage, manages mechanical and electrical inspection and testing, oversees nonconformance and corrective-action processes, and uses quality data to drive process control and improvement. It supports product and process qualification, QMS compliance, audits, factory acceptance tests, and customer visits. The manager also coaches and develops the Quality organization, sets performance expectations, supports onboarding and qualification, and partners with Human Resources on employee matters.

Integra delivers turnkey solutions for data center infrastructure, managing activities from site selection and design through manufacturing, procurement, commissioning, and warranty. The company describes its culture as collaborative, accountable, and focused on continuous improvement.

Requirements

• Minimum 12 years of progressive experience in manufacturing quality, quality assurance, quality control, process quality, production inspection, or a related technical quality function.
• Minimum 8 years leading Quality Supervisors, Team Leads, Inspectors, Technicians, Document Control personnel, or other factory quality employees.
• Demonstrated experience with incoming, in-process, final, testing, and product-release quality; NCR/CAPA; controlled documentation; audits; and cross-functional issue resolution.
• Working knowledge of ISO 9001 principles, manufacturing inspection, testing, quality planning, process controls, configuration discipline, and release requirements.
• Ability to interpret mechanical and electrical drawings, schematics, specifications, bills of material, inspection criteria, and test procedures.
• Ability to analyze trends and make sound decisions balancing customer requirements, production needs, product risk, and operational priorities.
• Strong leadership, communication, organization, prioritization, coaching, decision-making, and problem-solving skills.
• Practical factory-quality experience in either mechanical or electrical manufacturing, with sufficient working knowledge of the other discipline to lead an integrated Quality organization.
• Mechanical manufacturing knowledge involving skids, modules, piping, valves, pumps, tanks, cooling systems, fabricated structures, welded assemblies, dimensional inspection, fit-up, torque, alignment, pressure/leak testing, and familiarity with ASME, AWS, ASTM, GD&T, and NDT requirements; or electrical manufacturing knowledge involving panels, controls, wiring, cable routing, sensors, motors, power distribution, grounding and bonding, schematics, continuity and insulation-resistance testing, functional testing, and familiarity with NEC, UL, NFPA 70E, IEC, and IPC/WHMA-A-620 requirements.
• A bachelor's degree in Mechanical, Electrical, Manufacturing, Industrial, or Quality Engineering; Engineering Technology; Operations Management; or a related technical field is preferred. Equivalent relevant experience may be considered.

Nice To Haves

• Experience in manufacturing, industrial equipment, modular construction, equipment fabrication, data center infrastructure, or another complex engineered-product environment.
• ASQ CQE, CQA, or Six Sigma Green Belt credentials.
• For a mechanical focus: AWS CWI, ASME, GD&T, or NDT (ASNT) credentials.
• For an electrical focus: NFPA 70E, NEC, UL, electrical inspection, or electrical testing credentials.

Responsibilities

• Maintain an active presence on the production floor, support Quality personnel, remove barriers, and resolve manufacturing-quality issues promptly.
• Participate in daily factory operating, production review, and escalation meetings; communicate quality risks, inspection status, nonconformances, test results, staffing constraints, documentation gaps, and product-release readiness.
• Establish a daily operating rhythm for Quality, including shift handoffs, floor coverage, inspection priorities, escalation, action tracking, and communications.
• Ensure adequate Quality coverage across incoming inspection, production, assembly, final inspection, documentation, and ready-to-ship release activities.
• Monitor production flow and address quality-related bottlenecks, inspection constraints, documentation gaps, and testing delays that may affect delivery.
• Ensure timely Quality responses to production needs while maintaining independence and discipline in acceptance, rejection, hold, deviation, and product-release decisions.
• Escalate unresolved risks with clear descriptions of the issue, impact, containment, decision requirements, ownership, and due dates.
• Lead the Quality response to significant factory incidents, customer concerns, production holds, recovery activities, and product-release decisions.
• Direct incoming, in-process, final, and ready-to-ship inspection and testing of mechanical and electrical components, equipment, systems, and assemblies.
• Ensure conformance to current drawings, specifications, bills of material, work instructions, inspection plans, control plans, acceptance criteria, and customer requirements.
• Develop and maintain quality gates, checklists, hold points, witness points, inspection criteria, and product-release requirements.
• Oversee mechanical inspection and testing, including dimensional checks, fit-up, alignment, torque verification, welding and fabrication inspection, pressure and leak testing, and functional testing.
• Oversee electrical inspection and testing, including wiring, labeling, terminations and torque checks, continuity, insulation resistance, grounding and bonding, and functional testing.
• Oversee nonconformance, containment, segregation, disposition, deviation, corrective-action, and closure processes; control nonconforming material and product against unintended use, continued processing, or shipment.
• Lead or sponsor investigations into significant defects, repeat issues, test failures, customer escapes, and field-reported manufacturing problems; ensure investigations address causes and escape points as applicable.
• Review corrective-action plans and require additional investigation when actions do not adequately address recurrence or escape risk.
• Monitor NCR aging, repeat defects, rework, scrap, test failures, customer escapes, and corrective-action effectiveness.
• Incorporate lessons learned into inspection plans, work instructions, training, and production processes.
• Communicate significant quality risks and corrective-action status to Operations and senior leadership.
• Analyze quality data, including inspection findings, first-pass quality, NCRs, rework, scrap, test failures, audit findings, and field feedback, to identify recurring issues and improvement priorities.
• Support qualification and validation of new products, processes, equipment, tooling, inspection methods, tests, design changes, and supplier changes.
• Ensure compliance with the company QMS, ISO 9001 principles, customer requirements, approved specifications, and applicable standards; support internal, customer, registrar, and third-party audits and factory acceptance tests.
• Represent factory Quality during customer visits and communicate product status, inspection results, quality risks, open actions, and release readiness.
• Coach and develop supervisors, engineers, team leads, technicians, inspectors, specialists, and Document Control personnel.
• Set expectations for performance, behavior, communication, floor presence, accountability, and follow-through.
• Identify high-potential employees and provide assignments and coaching to prepare them for greater responsibility.
• Ensure new and promoted employees receive appropriate onboarding, role-specific training, and documented qualification.
• Partner with Human Resources on employee relations, attendance, conduct, conflict resolution, performance management, corrective action, and organizational changes.
• Address performance and relationship concerns promptly and consistently in accordance with company requirements.
• Promote a respectful environment where employees are encouraged to raise quality concerns and improvement opportunities.

Benefits

• Competitive pay with incentive opportunities recognizing results and contributions.
• Medical, dental, and vision coverage.
• Life and disability insurance programs.
• Voluntary benefits options.
• Generous paid time off.
• Education assistance and tuition support.
• Retirement and savings programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior