Sr. Experiential Director (Payment Services Client)

Adelphi Group • Stamford, CT

10d • $90,000 - $120,000 • Hybrid

About The Position

This position is responsible for planning and executing event, experiential marketing, and hospitality-driven programs for a Payment Services partner. The role offers flexibility in location, with a preference for hybrid work (3 days in office) in one of Octagon's office locations (Stamford, CT, New York, NY, Charlotte, NC, Chicago, IL, or Atlanta, GA). The Director will provide overarching oversight for the partner, ensuring consistency, accountability, and operational excellence. This includes taking on complex programs, overseeing program management, guiding junior team members, leading event and activation logistics, driving program execution, managing client communications, and ensuring the team delivers against partner objectives. The role also involves assisting in brainstorming new programs, spearheading budget management, monitoring financials, and bringing a deep hospitality background to design and execute best-in-class hospitality programs. It's an opportunity to plan and execute events, activations, and hospitality experiences of all sizes with a team that finds fun in the chaos.

Requirements

• A passion and expertise in experiential program management and hospitality-driven experiences
• 9+ years of event, brand marketing, experiential, and/or hospitality experience
• Previous experience working in an event management setting, with direct ownership or lead responsibilities over complex programs
• Deep hospitality background and expertise in the guest journey, with the ability to design and execute elevated hospitality programs and elements
• Excellent project management skills with the ability to bring consistency, accountability, and operational excellence to a full body of work
• Ability to handle multiple programs simultaneously while proactively managing deadlines, communications, and workstreams
• Proven experience of your success in building strong client relationships
• Budget management and/or reconciliation experience, including the ability to monitor financials and manage budgets accurately and efficiently
• A desire to supervise, manage, and mentor more junior employees
• Superb communication skills – both written and verbal
• A can-do attitude and a desire to succeed
• Computer proficiency, including MS Word, Excel and PowerPoint
• Flexibility and willingness to travel domestically and work weekends or holidays as needed. Anticipated travel level: Moderate (30-45%)

Responsibilities

• Lead through all aspects of event and hospitality programming; from initial brainstorm through execution (on-site and virtual) and wrap-up
• Take on the most intricate programs, overseeing program management and supporting clear ownership across workstreams
• Be the day-to-day client liaison across multiple programs, maintaining clear communication and proactive follow-through
• Develop tailored experiential and hospitality event strategic plans grounded in the guest journey
• Assist and/or manage numerous projects simultaneously, both large-scale custom experiences and smaller-scale events
• Oversee the management of materials related to individual events, including but not limited to: digital programs, invitations, ordering of premiums
• Create and foster relationships with internal and external partners as well as outside vendors, properties, hospitality partners, and venues
• Spearhead program budgets, monitor financials, and ensure budgets are managed accurately and efficiently in partnership with the broader team
• Provide guidance to junior team members and help ensure consistent delivery of call recaps, deadlines, communications, and workstream management

Benefits

• The base range for this position is $90,000 – $120,000.
• Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.
• Omnicom is committed to hiring and developing exceptional talent.
• We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do.
• We strongly believe that celebrating what makes us different makes us better together.
• Join us—we look forward to getting to know you.
• We will process your personal data in accordance with our Recruitment Privacy Notice.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed