Sr. Director, Embedded Payment Products

WEXWEXUS•Remote, OH

8d•$210,000 - $260,300

About The Position

WEX is a global leader in intelligent payment solutions, powering the B2B payment infrastructure for major travel platforms, financial institutions, fintechs, and mid-market enterprises. The Corporate Payments business is experiencing significant global scale, strong growth, and accelerating momentum. The Sr. Director, Embedded Payment Products will oversee strategy, innovation, and execution for the Embedded product portfolio and developer experience, aiming to drive growth through new products, capabilities, and partnerships. This role is accountable for the end-to-end product strategy and experience of WEX’s Embedded Payment Products, adopting a 'Product-first Experience' approach to define product development priorities and their customer impact. The position requires close collaboration with executive leadership, engineering, operations, risk, and commercial teams to achieve strategic outcomes, accelerate revenue growth, enhance customer experience, and strengthen competitive positioning.

Requirements

Undergraduate degree in business, technology, or a related field.
15+ years of professional experience, with significant experience in a product leadership role.
Deep experience in complex FinTech or Payments domain environments.
Proven ability to leverage vision, strategy, and outcomes to align teams and manage cross-functional execution.

Nice To Haves

Master’s Degree.
Demonstrated ability to develop and nurture a culture of data-driven decision-making.

Responsibilities

Reimagine customer experiences to develop durable long-term strategies that impact multiple products and services.
Define and lead with end-to-end (E2E) customer experience and ideal state at the forefront, creating an environment that encourages an experimental mindset and data-driven decision making.
Serve as a commercially astute partner who understands how value is captured and sustained.
Use persuasiveness and data to build executive alignment and hold the organization together through difficult trade-offs.
Maintain strategic conviction as an orienting force, resisting fragmentation as product complexity grows.
Manage the portfolio through a holistic, data-driven lens, using customer data and operational signals to drive iterative improvement.
Ensure design decisions are production-ready, technically informed, and measurable, considering regulatory, legal, and risk realities.
Establish AI-native workflows and manage an AI-augmented team—including prompt-to-code prototyping and design-to-engineering optimization—to accelerate delivery velocity and raise quality across the organization.
Build and manage a holistic talent strategy for the future, ensuring the organization has the right competencies to deliver on long-term strategy.
Lead and grow a high-performing team of product managers and designers, coaching them to think and act as product owners fluent in AI-enabled workflows.
Cultivate an environment where psychological safety is foundational, empowering teams to assess and flag product risks.
Own the End-to-End Product Experience, including E2E product vision, roadmaps, and success metrics.
Partner with Engineering to optimize system constraints while championing accessibility, security, and compliance as fundamental product qualities.
Lead and grow a high-performing team, coaching them to think and act as product designers fluent in AI-enabled workflows.
Cultivate an environment of psychological safety and experimentation, sharing modern delivery practices and systems across the product organization.