Sr. Executive Business Partner

PendoSan Francisco, NC
Hybrid

About The Position

Pendo's Executive Business Partners are embedded directly with senior leadership, operating as trusted partners across the business. We move fast, stay close to the work, and are accountable for outcomes. As a Sr. Executive Business Partner, you own the operating rhythm for one or more of Pendo's senior executives. That includes calendar strategy, travel, meeting prep, and communications: the full infrastructure that keeps a senior leader running at pace. Beyond that, you extend your executive's capacity by anticipating what they need, making the calls they should not have to make, and keeping their organization moving without being asked. You think and operate at the intersection of execution and strategy: close enough to the work to handle it, and sharp enough to inform it. You partner across functions and serve as a trusted proxy in situations that require discretion, speed, and judgment. The best person in this seat combines executive presence with strategic instinct: they read the room, stay two steps ahead, and show up to every interaction prepared.

Requirements

  • 7+ years supporting senior executives in a fast-moving, high-growth tech environment, with demonstrated end-to-end ownership of executive operations and strategic work, not just task execution.
  • Proven ability to operate at the intersection of execution and strategy: you handle the day-to-day and contribute meaningfully to the bigger picture.
  • Track record of operating independently: you manage competing priorities, make judgment calls without escalating every decision, and close the loop without being chased.
  • Proven discretion with sensitive information across compensation, personnel decisions, and strategic planning.
  • Active AI fluency: you are using AI tools in your daily work today, can describe how your workflows have changed, and are willing to share what you have learned with teammates.
  • Strong written and verbal communication skills, including the ability to draft clearly and accurately on behalf of senior leaders and represent their voice in cross-functional settings.
  • Comfortable with ambiguity: you do not need a complete picture to take the next step, and you do not go quiet when the path is unclear.

Responsibilities

  • Own the full operating rhythm for your executive: calendar strategy, travel logistics, executive communications, and meeting prep. You make the decisions that do not require their attention so they can focus on the ones that do.
  • Drive prep for all high-stakes touchpoints including leadership offsites, board reviews, QBRs, and cross-functional alignment sessions. You do not just pull materials together. You read them, identify the gaps, develop a point of view, and brief your executive before they walk into the room.
  • Act as the connective tissue between your executive and the broader organization. You align stakeholders, track commitments, and close action items without being chased. When competing priorities create tension across teams, you help navigate the resolution.
  • Take on discrete workstreams on behalf of your executive: tracking follow-through on org-wide priorities, connecting dots across teams, and helping move initiatives forward when things stall or need a push.
  • Build and maintain AI-assisted processes for briefing prep, research synthesis, communication drafts, and scheduling. You audit your own stack, document what works, and share it with the team.
  • Maintain a current understanding of your executive's organization: key relationships, active initiatives, and team health signals. You identify risks and surface patterns before they become problems.
  • Handle sensitive information with discretion across compensation, personnel, and strategic planning. You know when to act, when to escalate, and when to wait.
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