Sr Executive Assistant

ServiceNow•Santa Clara, CA

7h•Hybrid

About The Position

This will be supporting our President, Chief Product Officer and Chief Operating Officer. We are seeking a highly skilled and proactive (Secondary) Sr. Executive Assistant to join our team and provide critical administrative support to our President, CPO, and COO. This position offers the opportunity to work closely with executive leadership while ensuring that the President’s time is optimized, day-to-day processes run smoothly, and key projects are well-coordinated. The ideal candidate will possess excellent organizational skills and demonstrate a high level of confidentiality and professionalism in all aspects of their work.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years’ experience supporting SVP and/or CxO
Highly organized with exceptional communication skills and ability to manage a variety of high priority projects from multiple management and professional levels
Ability to manage multiple tasks simultaneously and prioritize effectively across multiple channels: email, Teams, in-person engagements
Desire to grow and take on your own projects
Excellent communication skills, both verbal and written.
High level of discretion and the ability to handle confidential information.
Proactive problem-solving skills and the ability to think ahead to anticipate needs.
Professional demeanor and soft skills
Proficient in Zoom, Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Loop), and Concur FD21

Responsibilities

Schedule and manage all internal meetings
Plan and manage all internal events, such as leadership offsites, quarterly product reviews, or meetings that involve senior leadership, ensuring logistical details are handled seamlessly.
Serve as a backup to the Sr. Executive Assistant to the President, CPO, and COO, stepping in when needed to handle administrative tasks such as managing schedules, handling communications, and organizing internal and external meetings.
Maintain consistent communication with all stakeholders to ensure that key tasks are completed and deadlines are met without disruption.
Help in the preparation and coordination of materials for meetings, presentations, and reports.
Manage and track ongoing projects, ensuring deadlines are met and relevant materials are prepared.
Act as a liaison between different departments to ensure alignment and timely execution of initiatives.
Manage Expense Reports: Oversee the submission and processing of the Executive’s expense reports via Concur, ensuring accuracy and timely approvals.