Sr Exec General Adjuster
About The Position
The Sr. Executive General Adjuster role is within Crawford & Company's Global Technical Services business segment. This position is responsible for resolving complex commercial property losses, typically exceeding $500,000. The role involves investigating damages, negotiating loss adjustments with corporate management, brokerage personnel, lawyers, accountants, or public adjusters representing the insured. Additionally, the Sr. Executive General Adjuster will present evidence in legal proceedings, make sales calls, and conduct presentations. This role often involves managing national accounts, including direct loss handling, participating in industry organization presentations, and potentially providing management assistance. The position also requires participation in industry organization presentations, authoring white papers, presenting at industry panels, and providing peer review on assignments to other staff. The Sr. Executive General Adjuster is expected to possess expertise in at least two recognized industry segments and contribute to succession planning, mentoring, and assisting other staff with losses.
Requirements
- Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
- Previous experience adjusting complex property or liability claims.
- General experience level in excess of 10 years handling claims or working within industry segment.
- Excellent knowledge of interpretation of insurance coverage, customs and practices.
- Good verbal and written communication skills.
- Excellent attention to detail.
- Strong analytical and mathematical ability.
- Strong organizational and interpersonal skills.
- Basic computer knowledge.
- Must be licensed as required by state and local jurisdictions.
- Must have a valid driver's license.
- Must complete designated courses while in position in order to advance.
- An SEGA will often have publications and recognized as an authority in a global industry segment.
- Completion of GTS qualification questionnaire is required for position of SEGA.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Resolves complex commercial property losses generally in excess of $500,000 by investigating damages, negotiating adjustment of losses with corporate management, brokerage personnel, lawyers, accountants or public adjusters representing the insured.
- Presents evidence in legal proceedings; makes sales calls and presentations.
- Manages national accounts, including direct loss handling, involvement in industry organization presentations, and potential management assistance.
- Participates in industry organization presentations including authoring white papers and presenting at industry panels.
- Provides peer review on assignments to other staff.
- Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
- Investigates claims or directs personnel in local branch in doing so by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
- Sets estimated loss values for clients.
- Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
- Communicates adjustment recommendations to appropriate parties after determining liability.
- Recommends litigation when appropriate.
- Presents evidence and serves as an expert witness at legal proceedings.
- Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
- Maintains professional and technical knowledge through continuing education.
- Make sales calls to solicit new business.
- Possess a specific expertise in at least two recognized industry segments.
- Ability to provide successful succession planning, mentoring and assisting losses with other staff.
Benefits
- Excellent Crawford Benefits that Empower Financial, Physical, and Mental Wellness
- Great Bonus Opportunity
- Generous Employee Referral Bonus Program
- Access to Multiple Employee Discounts
- Competitive base pay
- Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
- Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
- Training programs that promote continuous learning and career progression while enhancing job performance.
- Sustainability programs that give back to the communities in which we live and work.
- A culture of respect, collaboration, entrepreneurial spirit and inclusion.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
