About The Position
The Human-Centered AI (HAI) team within Apple Services Engineering is seeking an experienced Staff Engineering Program Manager to drive strategic initiatives across AI research, engineering, evaluation, and Responsible AI. The role partners with engineering, research, and senior leadership to shape technical strategies, influence priorities, and advance scalable approaches to evaluating AI quality, reliability, and safety. It calls for expertise in modern AI evaluation methodologies, including LLM-as-a-Judge, automated evaluation, and human evaluation. The program manager will bring technical insights, challenge assumptions, navigate ambiguity, and drive alignment across complex organizations. The role also helps strengthen Engineering Program Management practices through mentorship, scalable frameworks, and innovative applications of Generative AI.
Requirements
- 8+ years of experience in engineering or technical program management, leading complex cross-functional initiatives.
- Strong technical understanding of AI/ML systems, including generative AI and large language models.
- Experience with AI evaluation methodologies, including LLM-as-a-Judge, automated evaluation, and human evaluation.
- Understanding of Responsible AI principles, including safety, reliability, and risk assessment.
- Demonstrated ability to influence technical strategy, navigate ambiguity, and drive alignment across engineering and research organizations.
- Excellent communication, analytical, and problem-solving skills, including experience engaging senior leadership.
- BS in Computer Science, Engineering, or a related technical field, or equivalent industry experience.
Nice To Haves
- Experience with foundation models, LLMs, or agentic AI systems at scale.
- Deep understanding of evaluation methodologies, including judge calibration, benchmark design, synthetic data, and evaluation infrastructure.
- Experience with AI safety, adversarial testing, red teaming, and Responsible AI practices.
- Experience translating AI research into scalable engineering solutions.
- Experience mentoring EPMs and establishing scalable PMO practices.
- Experience leveraging Generative AI or automation to improve program management efficiency.
- Demonstrated ability to influence technical roadmaps, investment decisions, and senior engineering leadership.
Responsibilities
- Drive strategic initiatives across AI research, engineering, evaluation, and Responsible AI.
- Partner with engineering, research, and senior leadership to shape technical strategies and influence priorities.
- Advance scalable approaches to evaluating AI quality, reliability, and safety.
- Bring technical insights, challenge assumptions, navigate ambiguity, and drive alignment across complex organizations.
- Strengthen Engineering Program Management practices through mentorship, scalable frameworks, and innovative applications of Generative AI.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
