Sr. Engineer - IT Service Delivery and Relationship Management

Toyota • Carolina, NC

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About The Position

Toyota’s OneTech Platform Team - TBMNC Department is looking for a passionate and highly motivated IT Service Delivery and Relationship Management Senior Engineer. The primary responsibility of this role is to This role is strategically critical to sustaining the mission-critical platforms that enable all TBMNC plant operations, including the software development, staging, and QA environments supporting core applications such as MES, MOM, and Ignition. This role will support the OneTech TBMNC Platform Team department's objective to directly align to the successful deployment and ongoing support of Siemens MOM, MES, Insight Hub, and the CI/CD pipeline, while also coordinating across Database, Firewall, and Infrastructure teams to ensure reliable configuration and support for DEV, QA, and staging environments.

Requirements

• 5 – 7 years of IT Application delivery professional experience in a manufacturing environment.
• Knowledge of Nutanix, Linux, SQL Server, PostGres, MS Windows Server, performance monitoring tools & metrics (ie: Data Dog, etc.).
• Knowledge of Management Execution Systems (MES), Siemens Mfg. Operations Management (MOM) systems, and Ignition platform.
• Basic understanding of application coding practices in a .NET environment.
• Ability to perform independently and manage assignments to completion, including coordinating other team members from the platform and applications delivery teams.
• Strong written and verbal communication skills.
• Able to collaborate across many teams both within OneTech and in Production Engineering (PE).

Nice To Haves

• Knowledge or experience with Siemens products (OpCenter, Insights Hub)
• AWS Cloud technologies
• Knowledge or experience in the Toyota production environment (TPS, PDCA, TBP, JKK, etc.)
• Experience or certification in Project Management (PMP or equivalent)

Responsibilities

• Configuration and support for DEV, QA, and staging platform environments essential to development and deployment of Siemens MOM, MES, Insights Hub, and the CI/CD pipeline.
• Supports creation and maintenance for Certificates, F5 Load Balancer configuration, Firewall, Zscaler (Cyber), patching and cost optimization.
• Provide continuity, technical expertise, and shop-floor alignment needed to protect production stability, accelerate issue resolution, and support long-term manufacturing success.

Benefits

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota, regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools, and more
• Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation Assistance (if applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed