Sr e-Commerce Product Manager
About The Position
As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. The Sr Digital Product Manager, eCommerce, is responsible for defining and delivering a world-class eCommerce solution for the Thermo King business. As a leader, you are accountable for driving profitable growth and for achieving sustainability objectives in alignment with Trane Technologies’ overall strategy and goals. Additionally, you would be responsible for leading the eCommerce Product Growth Team (PGT) for our Thermo King Americas business with process excellence through demonstrated leadership.
Requirements
- Bachelor's degree in Business, Marketing, Finance, Engineering, or other technical-related degree
- Ten (10) to 15 years overall experience of increasing levels of complexity with a minimum of 7 years of leadership experience in product management, sales, eCommerce, or other relevant areas
- Demonstrated success defining and launching complex product and service/software offerings
- Must have a strong technical aptitude and the ability to work across different functions
- Strong financial acumen is required
- Excellent organization skills and flexibility to handle a variety of time-sensitive tasks and projects
- Demonstrated ability to lead teams and provide effective support on a broad range of activities requiring attention to detail
- Solid analytical and communication skills
Nice To Haves
- Master's of Business Administration degree preferred, but not required
- Knowledge of the transport refrigeration business and eCommerce industry preferred, but not required
Responsibilities
- Manages the eCommerce platform through the entire product lifecycle for all Thermo King Americas categories, gathering and prioritizing customer requirements, and defining the vision for both enabling digital tools and value-added services.
- Develops a strategic vision and framework for Thermo King’s eCommerce offerings that includes knowledge about timing, resource implementations, tradeoffs, and competitive landscape data.
- Demonstrates market leadership in crafting eCommerce roadmap.
- Visits customers and Thermo King dealers face-to-face to understand customer needs from their business point of view.
- Leads interactions with the entirety of the Thermo King Americas organization to ensure eCommerce design, quality, reliability, and profitability goals are met.
- Communicates eCommerce roadmap and plan with Business Unit team; coordinates the plan with functional partners.
- Leads delivery teams responsible to build, test, deploy, and maintain eCommerce platform and Product Information Management platform to deliver state-of-the-art customer experience.
- Coordinates with the marketing and sales teams to develop and implement a marketing strategy and plan (including targeted programs and promotions) for each new or updated product/service or extension.
- Leads interactions with the sales team to review and adjust the distribution strategy for each product/service line based on performance.
- Advocates the eCommerce strategy roadmap to the broader organization.
- Develops compelling communication around the value proposition and differentiation to competitive offers and/or alternative solutions.
- Understands organizational culture and can fully operate across organizational boundaries.
- Leads the execution of detailed demand planning for eCommerce platform based on input from industry, market, and competitor analyses.
- Works independently to manage and lead standard management routine activities pertaining to Product Growth Teams, driving all meetings, measuring metrics, conducting analytics, and utilizing an effective visual management system.
- Applies a Multi Generation Product Plan (MPP) in creating a vision for eCommerce.
Benefits
- health insurance
- holistic wellness programs that include generous incentives
- fertility coverage
- adoption/surrogacy assistance
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution
- 15 vacation days
- 9 paid holidays
- 3 floating holidays
- sick leave
- additional options to support volunteer and parental leave
- Educational and training opportunities through company programs
- tuition assistance
- student debt support
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What This Job Offers
Job Type
Full-time
Career Level
Senior
