Sr. Director, SAP COE

Nova Biomedical • Waltham, MA

12h • Onsite

About The Position

Nova Biomedical is seeking a Senior Director, SAP Center of Excellence to maximize the value of its SAP S/4HANA investment under RISE with SAP. This strategic leadership role establishes and leads a world-class SAP Center of Excellence (CoE) that governs, operates, optimizes, and continuously enhances the ERP ecosystem in support of business growth, operational excellence, and digital transformation. The role connects business strategy with technology execution to keep SAP a scalable, secure, and innovative enterprise platform.

The Senior Director leads SAP governance, architecture, release management, operational excellence, integration strategy, and continuous improvement. The role champions SAP best practices, fit-to-standard processes, and clean-core principles, and supports long-term growth through standardized processes, data-driven decision-making, automation, and AI-enabled capabilities. It also builds and develops the CoE organization, oversees SAP operations and vendor relationships, and advises senior leadership on SAP strategy, investments, risks, and opportunities.

The position is onsite in Waltham, Massachusetts. The targeted salary range is $250,000–$285,000. Nova Biomedical describes flexible medical, dental, and vision coverage; a competitive 401(k) company match; a bonus program; generous PTO and paid holidays; tuition reimbursement; hybrid and flexible work arrangements; professional development, engagement, and events; and office food amenities at select locations.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related discipline.
• 15+ years of progressive SAP leadership experience, including SAP S/4HANA environments.
• Proven experience establishing or leading a Center of Excellence or Business Delivery Center within a global organization.
• Deep knowledge of SAP ERP platforms, governance models, enterprise architecture, integration strategies, and operational excellence practices.
• Demonstrated success leading large-scale ERP transformations and post-implementation optimization programs.
• Strong executive communication, stakeholder management, and influencing skills.
• Experience managing global teams, external partners, and complex vendor ecosystems.
• Strong understanding of ITIL, service management, change management, and release governance.

Nice To Haves

• Experience with RISE with SAP and SAP S/4HANA Cloud.
• Experience with SAP Integration Suite, SAP Cloud ALM, SAP Business Technology Platform, and SuccessFactors.
• Experience in regulated industries such as medical devices, life sciences, healthcare, or manufacturing.
• Familiarity with healthcare interoperability standards and related integration frameworks.
• SAP certifications in S/4HANA, Enterprise Architecture, or SAP Cloud technologies.
• Experience leveraging AI, automation, and analytics to improve ERP operations and business outcomes.

Responsibilities

• Establish, lead, and continuously mature the SAP Center of Excellence operating model.
• Develop and execute the SAP CoE strategy, charter, roadmap, service catalog, and performance objectives.
• Serve as executive leader of the SAP CoE and primary advisor to senior leadership on SAP strategy, investments, risks, and opportunities.
• Chair governance forums, advisory councils, and change governance boards to align SAP decisions with enterprise priorities.
• Define and enforce SAP governance standards, policies, operating procedures, and decision-making frameworks.
• Own the long-term SAP platform strategy, aligning it with business growth, operational excellence, and digital transformation objectives.
• Drive value from SAP investments through process optimization, automation, analytics, and AI-enabled capabilities.
• Promote fit-to-standard processes and clean-core architecture principles; define and monitor KPIs, OKRs, and value realization metrics.
• Identify opportunities to simplify processes, reduce technical debt, and improve operational efficiency.
• Build and lead a high-performing SAP CoE organization of functional, technical, integration, testing, and operational specialists.
• Develop capabilities for the long-term ERP roadmap and foster accountability, continuous improvement, innovation, and knowledge sharing.
• Reduce key-person dependency through documentation, cross-training, succession planning, and operational maturity.
• Lead training, adoption, and change management to maximize business engagement and platform utilization.
• Define and govern SAP architecture standards, integration patterns, and extension strategies in partnership with Enterprise Architecture, Security, Data & AI, and business leaders.
• Lead integration strategy across SAP and adjacent platforms, including Salesforce, manufacturing systems, laboratory systems, data platforms, and third-party applications.
• Ensure scalability, interoperability, resilience, and maintainability across the application landscape; provide guidance on APIs, middleware, SAP Integration Suite, and emerging technologies.
• Own the SAP run-and-improve operating model and ensure stable, secure, and efficient operations.
• Lead ITIL-aligned incident, problem, change, release, and service management processes.
• Oversee SAP Cloud ALM use for requirements management, testing, deployment, monitoring, and operational governance.
• Establish and manage the enterprise release calendar across SAP and integrated business platforms; serve as final approval authority for SAP-related change and release governance.
• Ensure effective transport management, environment integrity, and deployment controls.
• Lead strategic relationships with SAP, implementation partners, managed service providers, and technology vendors.
• Manage vendor performance against contracts, service level agreements, and transformation objectives.
• Clarify and govern responsibilities across SAP Enterprise Cloud Services, systems integrators, and internal teams.
• Conduct vendor due diligence covering security, privacy, compliance, disaster recovery, and operational resilience.

Benefits

• Flexible medical, dental, and vision coverage
• Competitive 401(k) company match
• Bonus program
• Generous PTO and paid holidays
• Tuition reimbursement
• Hybrid and flexible work arrangements
• Professional development, engagement, and events
• Company marketplace for lunch and snacks at the Norwood, Billerica, and Westbrook offices
• Company-subsidized cafeteria at the Waltham office

What This Job Offers

• Job Type: Full-time
• Career Level: Senior