Sr Director SAP Functional

BJ's Wholesale Club•BJ's Club Support Center Marlborough, MA

6h•Hybrid

About The Position

The Senior Director, SAP Functional leads BJ’s SAP functional organization and sets the strategy, operating model, and measurable outcomes for ERP capabilities across Finance, Accounting, Merchandising, and Operations. Through functional leaders and their teams, the role is accountable for the full lifecycle of SAP and ERP peripheral solutions, from business requirements and design through configuration, testing, implementation, and ongoing support. The role translates enterprise strategy into a multiyear SAP functional roadmap, aligns investment and capacity with business priorities, and guides readiness for a future migration from ECC to S/4HANA. It develops leaders who deliver reliable operations, effective business solutions, and sustained improvements in business and member outcomes. In close partnership with the SAP Technical leader, it shares accountability for SAP outcomes and establishes a unified approach to priorities, design decisions, delivery, and stakeholder communication. This is a hybrid role. Tuesday through Thursday are in-office days at BJ’s Club Support Center in Marlborough, Massachusetts, and Monday and Friday are remote days.

Requirements

10 or more years of SAP functional experience.
At least 5 years in leadership roles managing teams and complex cross-functional programs, with demonstrated success leading through other leaders.
Deep expertise in SAP FI/CO and at least one of Merchandising, Supply Chain, or Retail Operations, including relevant capabilities such as CAR, PMR, POSDM, or Master Data.
Experience setting functional strategy and roadmaps, allocating resources across a portfolio, and delivering programs on time and within budget with measurable business impact.
Demonstrated ability to translate business priorities into SAP functional design and establish standards across delivery and ongoing support.
Experience governing managed service providers, commercial contracts, and costs while developing internal capability and retaining decision authority.
Strong retail business acumen, including retail P&L, finance operations, merchandising workflows, and SOX financial controls.
Ability to explain SAP complexity, investment choices, and risks to senior business leaders.
Relevant degree or equivalent work experience in a related field.

Nice To Haves

S/4HANA implementation or ECC conversion experience, including leadership of migration business cases, readiness planning, or roadmaps.
Retail experience in a warehouse club, grocery, or high-volume, multi-site environment.
Familiarity with SAP Fiori, Solution Manager, PI/PO, and Portal in a retail context.
Familiarity with AI tools, including ChatGPT.

Responsibilities

Set SAP and ERP peripheral systems functional strategy and a multiyear roadmap, translating enterprise goals into priorities, investment recommendations, and measurable business outcomes.
Lead functional planning for ECC to S/4HANA readiness, including capability and process assessments, business case development, migration sequencing, and organizational readiness; align recommendations with technical leadership and executive sponsors.
Serve as the senior ERP functional partner to Finance, Accounting, Merchandising, and Operations leaders; establish shared priorities and resolve trade-offs involving business value, risk, capacity, and cost.
Direct functional leaders in requirements gathering, solution design, and configuration; incorporate member impact into portfolio decisions and reduce recurring process friction.
Own functional portfolio performance across scope, budget, timeline, quality, and benefits realization; establish delivery governance, decision rights, and standards for functional design, configuration, testing, and business acceptance.
Review program dependencies and risks, intervene early, and communicate performance gaps and recovery actions transparently.
Set the functional support model, service expectations, and escalation processes for stable SAP operations; ensure accountability for service performance, root-cause resolution, and user experience.
Allocate capacity across operational support, project delivery, and modernization; use service and portfolio measures to address recurring issues, improve efficiency, and adjust resources as business needs change.
Govern functional managed service providers, related vendors, and commercial contracts, including service commitments and cost accountability; own SAP licensing with SAP Technical supporting its management and execution in the landscape.
Hold partners accountable for quality, throughput, and value; require knowledge transfer and internal capability development so BJ’s retains institutional knowledge and decision-making authority.
Partner with the SAP Technical leader to align roadmaps, functional and technical design, integration dependencies, release readiness, and support priorities; establish shared decisions and escalation paths.
Lead the SAP functional organization through direct reports who lead teams or major functional workstreams; define ownership, structure, and staffing for current operations and future capabilities.
Coach direct reports, set performance expectations, build succession and talent plans, strengthen business acumen and functional depth, and create development opportunities.
Build learning and feedback into the function’s operating rhythm; encourage experimentation, review lessons from delivery and support, and scale proven improvements.
Set functional design principles with technical and architecture partners to protect maintainability, upgradability, and integration integrity; govern exceptions and limit unnecessary customization and technical debt.
Own business process controls for SAP-supported processes, including SOX financial controls, process-level segregation-of-duties decisions, and audit readiness, in partnership with SAP Technical, Internal Audit, and business control owners.
Address audit findings promptly, embed controls into process design and operations, and balance immediate business needs with long-term ERP direction.
Build member impact into functional planning, prioritization, and measures; align peer functions on shared priorities, guide change while maintaining business continuity, and hold direct reports accountable for results, service reliability, costs, and business value.

Benefits

Weekly pay.
Daily Pay access to earned pay before payday; a fee may apply.
Complimentary The Club Card Membership and a free Supplemental Membership for someone in the household.
Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Three medical plan options.
Optional dental insurance.
Optional vision insurance.
Health Savings Account (HSA) options.
Flexible spending account options.
401(k) retirement savings plan with a company match, available to team members age 18 and older.
Employee Stock Purchase Plan, allowing eligible team members to use after-tax payroll deductions to purchase BJ’s common stock at a 15% discount. Eligibility requirements vary by position.