Sr Director Revenue Recovery

Ensemble Health Partners•Atlanta, GA

2d•Hybrid

About The Position

The Senior Director, Revenue Recovery is responsible for leading enterprise-wide strategies to optimize cash recovery, reduce revenue leakage, and improve financial performance across the revenue cycle. This role provides executive leadership over denial management, accounts receivable (A/R) follow-up, underpayment recovery, and retrospective revenue opportunities. This leader drives large-scale process improvements, aligns cross-functional teams, and leverages data-driven insights to enhance recovery performance while ensuring compliance and operational efficiency. The role requires approximately 10% onsite travel to support key client and leadership engagements.

Requirements

Bachelor’s degree required
10+ years of progressive leadership experience in revenue cycle, with deep expertise in A/R, denials, and revenue recovery
Proven success in improving cash collections, denial overturn rates, and revenue recovery outcomes
Strong knowledge of payer strategies, reimbursement methodologies, and regulatory requirements
Experience leading large-scale, multi-site or multi-client revenue cycle operations
Demonstrated ability to use analytics and reporting to drive operational and financial performance improvements
Executive-level communication and stakeholder management skills

Nice To Haves

Master’s degree preferred (Healthcare Administration, Business, or related field)

Responsibilities

Lead enterprise revenue recovery strategy across denials management, A/R follow-up, appeals, and underpayment resolution
Develop and execute initiatives to reduce write-offs, improve overturn rates, and accelerate cash collections
Identify and recover revenue from previously written-off or underpaid claims through targeted audits and recovery efforts
Establish and monitor key KPIs including A/R aging, denial rates, recovery yield, and cash acceleration metrics
Drive root cause analysis across denial trends and implement enterprise-wide prevention strategies
Partner closely with Coding, Clinical, Billing, Compliance, and Payer Strategy teams to reduce revenue leakage and improve claim accuracy
Oversee escalation management for complex payer disputes, high-value accounts, and systemic recovery barriers
Lead standardization of workflows, policies, and recovery strategies across multiple clients or regions
Provide executive reporting and insights to senior leadership, including financial impact, trends, and optimization opportunities
Build and develop high-performing recovery and A/R teams, fostering accountability and continuous improvement