Sr. Director, Revenue Operations

Pacvue

5d • $190,000 - $200,000 • Remote

About The Position

Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks. We are looking for a Sr. Director, Revenue Operations to architect and lead the processes and systems that drive our go-to-market engine across all regions. This role sets the strategic vision and long-term direction for revenue generation across the entire GTM organization — unifying Sales Ops, Marketing Ops, and Customer Success Ops into a single end-to-end process. It requires deep, hands-on analysis of our pipeline, conversion rates, and sales capacity. This leader reports to the CFO, directly shaping company-wide GTM policy with decisions carrying both immediate and long-term organizational impact. You will be responsible for building the infrastructure, insights, and operational cadence that drive revenue growth, productivity, and commercial excellence. In this cross-functional role, you will build and mentor the team that manages our Sales Operations, Marketing Operations, Customer Success Operations, Deal Desk, and GTM Systems. You’ll thrive in this role if you combine strategic thinking with operational rigor and disciplined execution, have a forward-thinking approach, are a trusted thought partner to sales and GTM leadership, excel in fast-paced, evolving environments and know how to build for scale, bring strong analytical acumen, systems thinking, and cross-functional influence, and thrive in designing processes and teams from the ground up introducing fresh ideas and frameworks that will enable the business to operate more holistically and less reactive.

Requirements

• 15+ years in Revenue/Sales Operations or GTM Strategy, including significant senior leadership experience at a $50m+ ARR B2B SaaS company
• Proven success in GTM planning, forecasting, territory design, capacity planning, and incentive strategy
• Recognized authority in revenue strategy and GTM architecture, with deep analytical expertise and demonstrated ability to translate tangible metrics into company-wide strategic direction
• Experience managing and integrating tools like Salesforce and Hubspot
• Strong cross-functional collaboration and executive stakeholder management
• Excellent project management and organizational skills
• Strong executive presence, including written/verbal communication skills & stakeholder management

Nice To Haves

• A strong plus if you’ve successfully built and managed internal AI Agents for GTM automation

Responsibilities

• Lead territory design, ICP segmentation, capacity planning, and account prioritization
• Serve as a trusted advisor to the executive team, influencing policy and strategic direction
• Own sales forecasting methodology and facilitate pipeline health reviews
• Develop playbooks and SLAs across the full GTM lifecycle
• Champion change management across GTM systems, processes, and workflows
• Design and support the management of compensation plans across GTM teams, including SPIFs and incentives
• Operate a centralized deal desk for pricing strategy, discounting, and approval workflows
• Administer performance analytics and compensation systems
• Lead optimization of the GTM tech stack, including Salesforce and Hubspot
• Automate quote-to-cash workflows to drive efficiency and speed
• Partner with IT on systems integrations and improvements
• Manage processes for reporting and analyzing deals through the entire customer lifecycle from pipeline to expansion and renewals
• Deliver advanced forecasting, scenario planning, and performance insights
• Develop shared KPIs across GTM, aligned with strategic goals and functional accountability
• Improve rep productivity and coaching through data-driven performance insights

Benefits

• Flexible Paid Time Off
• Paid Holidays and Floating Holidays
• Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance
• 401k with Employer Match
• Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
• Paid Parental Leave
• Company-subsidized membership to Wellhub and Peloton
• Fertility and family-building information platform through Carrot

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed