Sr. Director, Revenue Operations Planning and Execution

Impact.com•New York, NY

3d•$220,000 - $240,000•Hybrid

About The Position

The Sr. Director of Revenue Operations serves as a strategic partner to the VP of Revenue Operations, enabling focus on enterprise leadership, long-term strategy, and cross-functional influence. This role drives operational rigor, prioritization, and execution across the RevOps function, ensuring initiatives move from concept to measurable impact. Key to success will be the ability to balance a player-coach mentality while managing two direct reports at the Director level and their associate teams. This is a highly leveraged role that blends strategic thinking, program leadership, executive communication, and operational discipline. The ideal candidate thrives in complexity, brings clarity to ambiguity, has an AI first mentality for process automation, and can operate seamlessly across systems, analytics, planning, and go-to-market execution.

Requirements

15+ years in Revenue Operations or related operational leadership roles
5+ years in a director role / VP role
10+ years in B2B SaaS of which 3+ are in performance marketing
Experience in a key Revenue Operations role with a SaaS based marketplace
Fluent in the development of Agentic AI and applications within the Google environment as well as Claude
Strong executive presence and verbal and written communication skills
Demonstrated ability to manage complex, multi-workstream initiatives
Deep understanding of GTM operating models, forecasting, analytics, and systems
High business judgment and comfort with ambiguity
Proven ability to influence without formal authority
Strong analytical and structured problem-solving skills
Comfortable operating at both 30,000 feet and in the details when necessary
Trusted with sensitive information and executive-level decisions
Motivated by enabling others to perform at a higher level
Bachelors Degree required

Nice To Haves

MBA Preferred or equivalent experience

Responsibilities

Partner with the VP of RevOps to define and operationalize the bi-annual roadmap
Translate enterprise priorities into structured RevOps initiatives with clear owners, milestones, and success metrics
Drive capacity planning and sequencing to ensure focus on highest-impact work
Partner with the VP of RevOps on GTM communications as well as preparation of executive level materials, business cases, and board-ready content
Synthesize cross-functional inputs into clear narratives and decision frameworks
Ensure the VP is prepared for leadership forums, QBRs, and strategic reviews
Own execution of high-priority, cross-functional initiatives that span Marketing Ops, GTM Systems, Analytics, Planning, and Sales Operations
Establish governance mechanisms, operating cadences, and KPI tracking
Enhance forecasting and analytics through incorporation of AI processes
Identify risks early and drive resolution across stakeholders
Improve internal RevOps processes, communication flows, and decision-making frameworks
Drive excellence in core RevOps functions included Analytics, Planning, Marketing Operations, Sales Operations and Deal Desk
Drive accountability through structured reporting and performance management
Optimize the workload through carefully orchestrated use of Agentic AI
Build lightweight but effective systems to reduce manual oversight by the VP
Act as connective tissue between RevOps and Sales, Marketing, Finance, Product, and Executive Leadership
Align stakeholders on tradeoffs, timelines, and outcomes
Represent the VP of RevOps in select forums when appropriate
Leverage VP of RevOps by serving as a conduit between stakeholders and executive management as requested by the VP of RevOp
This role requires the candidate to lead work and execute work as both are essential to the success of the candidate in this role
Model best practices in real time, demonstrating how to approach situations, solve problems, and navigate complex situations while actively coaching team members alongside the work
Provide both strategic guidance and hands-on contribution, allowing the organization to maintain momentum and performance while the team and function continue to mature

Benefits

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts
401(k)
Responsible PTO policy
Mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage
Monthly gym reimbursement policy
Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval
Free Coursera subscription
PXA courses
26 weeks of fully paid leave for the primary caregiver
13 weeks fully paid leave for the secondary caregiver
Technology stipend to help you set up your home office
Monthly allowance to cover your internet expenses