Director, Revenue Operations

Axonify•United States - Remote,
•$181,000 - $231,000•Hybrid

About The Position

Axonify is seeking a Director, Revenue Operations to build and optimize the operational backbone of its Go-To-Market (GTM) organization. This role is crucial for scaling the company and involves owning the systems, data, and processes that ensure GTM teams are predictable, efficient, and scalable. The position also encompasses reporting, analytics, and intelligence to provide actionable insights to GTM leadership and the Executive Leadership Team (ELT). The Director will partner with and drive results across sales, marketing, and customer success teams. This role requires a blend of analytical and operational skills, from building forecasting models to resolving CRM workflow issues. The Director will oversee the GTM tech stack, optimize revenue-related processes, and leverage data-driven insights for sustainable growth and revenue generation. The ideal candidate is a leader with a strong understanding of business operations, deep knowledge of GTM strategies, a proven ability to implement best practices for operational excellence, and excellent communication skills to translate data into clear recommendations for company leaders.

Requirements

  • Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
  • 10+ years of progressively responsible experience in revenue operations, with proven success leading cross-functional teams in SaaS environments.
  • Strong technical foundation with expertise leveraging GTM technologies to drive efficiency and process optimization.
  • Full-funnel fluency, including a working understanding of top-of-funnel metrics, the marketing-to-sales handoff and SLAs that govern it, and pipeline progression through to bookings, win rates, and retention; hands-on experience with multi-touch attribution; and the ability to diagnose where the funnel is leaking and align Marketing and Sales on the fix.
  • Exceptional leadership and communication skills, capable of bridging technical and business teams to foster collaboration and execute change.
  • Advanced analytical and problem-solving skills, with a track record of translating complex data into strategic insights, KPIs, and forecasting models.
  • Experience implementing and owning BI / data visualisation / dashboarding tools to facilitate the sharing of GTM data across teams and with leadership.
  • Demonstrated adaptability in fast-paced environments with a strong commitment to continuous learning and industry best practices.

Responsibilities

  • Drive sales planning, including territory design, quota setting, capacity planning, and headcount modeling in partnership with GTM leadership and Finance.
  • Build and maintain a rigorous forecasting process and cadence, giving sales leadership and the ELT reliable visibility into pipeline health and expected bookings.
  • Analyze historical performance and pipeline trends to identify risks and opportunities in the forecast, and proactively flag areas of concern.
  • Streamline workflows, standardize processes, and implement best practices to enhance productivity, scalability, and efficiency across all GTM functions.
  • Manage, evaluate, implement, and champion revenue tech stack solutions (i.e. CRM, marketing automation, AI tools) ensuring data integrity, workflow efficiency, and adoption across the GTM organization.
  • Evaluate, implement, and manage new tools and solutions that improve productivity and data quality.
  • Own the health of our GTM database, auditing data quality across CRM and connected systems, leading cleanup, and implementing governance standards, validation rules, and ongoing monitoring that keep our data accurate, complete, and trusted.
  • Help design and administer sales compensation plans in partnership with sales leadership, Finance, and People teams, ensuring plans are motivating, defensible, and aligned with company priorities.
  • Identify and eliminate friction in the sales process in partnership with Revenue Enablement that slows down reps or creates inconsistent data.
  • Support pricing and packaging strategy with data on deal patterns, discounting trends, and win/loss dynamics.
  • Serve as the primary source of truth for GTM performance data — top of funnel activity, conversion rates, pipeline, bookings, sales cycle length, win rates, and rep productivity.
  • Deliver regular reporting and insight to leadership, translating data into clear, actionable recommendations.
  • Support board and investor reporting with accurate, well-contextualized metrics.
  • Build dashboards and reporting that give reps, managers, and executives self-service visibility into the metrics that matter.
  • Manage team members, team budget, and team vendor relationships, fostering a high-performing, collaborative team culture focused on innovation, accountability, and continuous improvement.

Benefits

  • Competitive Compensation: The estimated base salary range for this role is: $170,000 CAD - $195,000 CAD - $220,000 CAD for candidates based in Canada $181,000 USD - $206,000 USD - $231,000 USD for candidates based in the United States
  • Comprehensive Health Benefits: Health benefits from day one to support your overall wellbeing.
  • Time Off: 4 weeks of vacation, 7 Life Care Days, and a flexible holiday program to choose the religious, spiritual, and cultural holidays that matter most to you.
  • Wellbeing Support: Wellness Spending Account to support whatever wellbeing looks like for you.
  • Home Workspace Set-Up: Home Office Spending Account so your workspace works for you.
  • Family & Future Support: Parental top-up, New Parent Days, and matched retirement savings for a secure future.
  • Growth & Learning: Professional Development Budget to learn new skills and grow your craft.
  • Community Impact: Paid Volunteer Time to give back to the causes that matter to you.
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