SR. DIRECTOR OF EVS, Knoxville, TN

Compass Group•Knoxville, TN

1d•$110,000 - $130,000

About The Position

The Sr. Director of EVS directs and oversees the operational needs of the Housekeeping Department and coordinates the work of Assistant Directors and Operations Managers. The role serves as a liaison between administration and hospital departments. It is responsible for departmental financial management, staffing and workflow standards, policies and procedures, regulatory compliance, quality management, and supporting facility goals. The director also develops and maintains staff job descriptions and encourages employee participation in education programs.

Requirements

Four-year college degree and equivalent related experience.
Five years of housekeeping management experience at a healthcare account.
Ability to analyze and interpret financial and other data.
General business acumen.
Excellent interpersonal skills.
Strong customer service and quality orientation.
Ability to work under pressure and meet established goals and objectives.
Public speaking skills.
Ability to use a participative approach to staff management, organize and prioritize tasks, and develop budgets with a complete understanding of facility needs and requirements.
Excellent stress management, administrative, organizational, and follow-through skills with associates and clients.
Proficiency with Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.

Responsibilities

Manage departmental financial data and statistics.
Monitor unit expenditures.
Develop and recommend the department operating budget and ensure operations remain within budget.
Coordinate housekeeping activities with other departments.
Communicate actively with administration and other hospital departments.
Plan, organize, direct, coordinate, and supervise department functions and activities.
Establish work standards and workflow.
Establish and implement policies and procedures for departmental operations.
Encourage and mentor staff creativity and innovation.
Ensure compliance with all regulatory agencies.
Proactively support achievement of facility goals and objectives.
Provide quality leadership in meeting performance plans.
Read, develop, and administer the Total Quality Management process.
Develop and maintain job descriptions for department staff.
Encourage staff participation in education programs.