Sr Director, Market Planner

TransUnion • Chicago, IL

5d • Hybrid

About The Position

TransUnion’s Insurance vertical is one of the company’s fastest-growing business units. Its Market Planning team defines and coordinates growth strategies across Personal Lines, Commercial Lines, and Life Insurance, connecting industry needs with TransUnion’s solutions and capabilities. Reporting to the Head of Insurance Market Planning, the Sr Director, Market Planner leads market planning for the Life Insurance business and collaborates with Global and Insurance Solutions, Market Development, Data Science and Analytics, Sales, and senior vertical leadership.

This hybrid position requires regular work virtually and in person at an assigned TransUnion office for a minimum of two days per week. The role develops and executes a market-informed growth strategy for TransUnion’s Life Insurance business, aligns industry trends and customer needs with company capabilities, and coordinates cross-functional initiatives. It also provides Life Insurance subject-matter expertise, supports strategic customer engagements, shapes thought leadership and market messaging, and represents TransUnion in customer and industry discussions. Approximately 10–20% of the role involves external engagement.

Requirements

• Approximately 10 or more years of Life Insurance industry experience, including significant and recent experience in Life Insurance; candidates with 7–10 years may be considered based on the depth and relevance of their expertise.
• Direct experience in Life Insurance underwriting, actuarial, product development, or closely related business operations, and the ability to apply that knowledge to market and growth strategy.
• Demonstrated experience developing and executing market, business, or go-to-market strategies within a complex, highly matrixed organization.
• Strong understanding of Life Insurance market dynamics, customer needs, competitive trends, and how insurers use consumer data for underwriting, marketing, pricing, and risk assessment.
• Bachelor’s degree or equivalent professional experience demonstrating the business, industry, and strategic knowledge required for the role.
• Ability to analyze Life Insurance market trends, customer needs, competitive dynamics, and business opportunities to develop actionable growth strategies.
• Working knowledge of consumer data, analytics, and risk-assessment applications in the Life Insurance industry.
• Ability to translate technical, actuarial, underwriting, or data-driven concepts into clear recommendations and compelling executive-level messaging.
• Strong written, verbal, presentation, and stakeholder-management skills, including experience presenting to senior internal and external audiences.
• Ability to influence cross-functional teams and drive alignment without direct reporting authority.

Nice To Haves

• Experience supporting digital transformation initiatives within the Life Insurance industry.
• Exposure to predictive analytics, third-party data partnerships, or data-enabled insurance solutions.
• Experience conducting market research, developing thought-leadership content, or representing an organization’s perspective in the market.
• Experience validating new solution concepts or repositioning existing products and capabilities to improve market adoption.

Responsibilities

• Develop and execute a market-informed growth strategy for TransUnion’s Life Insurance business, setting priorities, dependencies, and measurable objectives.
• Align Life Insurance industry trends and customer needs with TransUnion’s solutions and capabilities to inform growth playbooks and go-to-market strategies.
• Collaborate across Global and Insurance Solutions, Market Development, Data Science and Analytics, and Sales to execute growth initiatives and manage cross-functional dependencies.
• Provide Life Insurance subject-matter expertise to evaluate new concepts, validate market demand, and incorporate voice-of-customer insights into future solutions.
• Identify opportunities to reposition existing solutions and capabilities to increase market relevance, sales effectiveness, and market penetration.
• Partner with Sales on strategic customer engagements, explaining how TransUnion’s capabilities can address Life Insurance challenges and opportunities across the insurance policy lifecycle.
• Define thought-leadership priorities, research, messaging, and value propositions that strengthen TransUnion’s position in the Life Insurance market.
• Present strategies, recommendations, and complex industry concepts clearly to senior leaders and external stakeholders.
• Build an internal network and sphere of influence to align stakeholders and move strategic initiatives from concept through execution.
• Represent TransUnion’s Life Insurance perspective in customer and industry discussions; approximately 10–20% of the role involves external engagement.
• Adhere to company policies, exercise sound judgment, communicate respectfully, work safely, and safeguard business operations, confidential and proprietary information, and the company’s reputation.

Benefits

• Day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
• HSA and FSA accounts.
• Company-paid basic life and AD&D insurance; optional voluntary life and AD&D insurance.
• Short- and long-term disability coverage.
• Optional legal plan, pet insurance, and travel accident coverage.
• Adoption assistance and fertility planning coverage.
• Caregiver support, Dependent Care FSA with possibility of an employer match, and complimentary Care@Work membership.
• Up to 12 weeks of paid parental leave with eligibility for a gradual return.
• 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
• Financial wellness resources and career coaching.
• Tuition reimbursement.
• Flexible time off for exempt employees or paid time off for nonexempt employees.
• Up to 12 paid holidays per year.
• Commuter benefits and employee discounts.
• Charitable gift matching and paid volunteer time off, plus corporate volunteer events.
• 24/7 support including professional therapy, coaching, emotional well-being programs, guided meditation, and resources for physical, mental, social, and financial wellness.
• Regular, full-time non-sales positions may be eligible for the annual bonus plan; certain positions may also be eligible for long-term incentives and other payments under applicable company guidance and plan documents.

What This Job Offers

• Job Type: Full-time
• Career Level: Director