Sr Director Logistics and Sample Management

Baylor Genetics • Houston, TX

1d • Hybrid

About The Position

The Senior Director, Logistics & Sample Management is responsible for strategic and operational leadership of Baylor Genetics’ logistics and sample management functions, ensuring accurate, compliant, and scalable pre ‑ analytical operations in a high ‑ volume clinical diagnostics environment. This role provides end ‑ to ‑ end accountability across logistics, sample receipt, accessioning, and related pre ‑ analytical workflows, with a strong focus on operational excellence, scalability, and cross ‑ functional integration. The Senior Director will build and lead high ‑ performing teams, drive continuous improvement initiatives, and ensure operational readiness as the company continues to scale. This role may evolve as organizational needs change.

Requirements

• Bachelor’s degree in biological sciences, laboratory technology, operations, or a related field.
• Minimum of 8+ years of progressive leadership experience across logistics and sample management / accessioning or related pre‑analytical laboratory operations.
• Demonstrated experience leading teams in high‑growth, high‑volume, regulated environments, preferably clinical diagnostics.
• Proven track record of building and scaling high‑performing teams.
• Strong working knowledge of CLIA, CAP, and regulated laboratory operations.
• Excellent leadership, communication, analytical, and problem‑solving skills.

Nice To Haves

• Experience in high‑volume clinical diagnostics laboratories.
• Experience managing distributed or third‑party sample collection models.
• Exposure to Lean, Six Sigma, or continuous improvement methodologies.

Responsibilities

• Provide overall leadership and accountability for logistics and sample management operations, ensuring consistent execution, quality, and service levels.
• Oversee end‑to‑end logistics operations, including kit fulfillment, shipping, courier management, inbound and outbound sample movement, and send‑outs.
• Oversee sample receipt and accessioning operations, ensuring accurate handling, documentation, and preparation of biological samples for testing.
• Provide operational oversight and integration for third‑party remote sample collection services (mobile collection and patient service centers).
• Ensure effective coordination between remote collection vendors, logistics, and internal accessioning to maintain sample quality, service levels, and compliance.
• Ensure workflows, SOPs, and standard work are consistently applied across logistics and SMD operations.
• Lead, develop, and coach managers and senior‑level staff across logistics and SMD.
• Foster a culture of accountability, engagement, and continuous development.
• Drive continuous improvement initiatives to improve throughput, turnaround time, accuracy, and cost efficiency.
• Identify operational bottlenecks, risks, and failure points; lead root‑cause analysis and corrective actions.
• Partner cross‑functionally to implement process, technology, and workflow enhancements.
• Support new test launches, volume ramps, systems transitions, and facility expansions from a pre‑analytical operations perspective.
• Ensure logistics and SMD operations comply with CLIA, CAP, NY, and applicable regulatory and quality standards.
• Maintain audit‑ready documentation, training, and competency programs across both departments.
• Establish and monitor key performance indicators (KPIs) related to throughput, quality, turnaround time, utilization, and cost.
• Perform other duties as assigned to support team and organizational objectives.
• Comply with all company policies, procedures, and applicable regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees