Sr Director Logistics and Sample Management
About The Position
The Senior Director, Logistics & Sample Management is responsible for strategic and operational leadership of Baylor Genetics’ logistics and sample management functions, ensuring accurate, compliant, and scalable pre‑analytical operations in a high‑volume clinical diagnostics environment. This role provides end‑to‑end accountability across logistics, sample receipt, accessioning, and related pre‑analytical workflows, with a strong focus on operational excellence, scalability, and cross‑functional integration. The Senior Director will build and lead high‑performing teams, drive continuous improvement initiatives, and ensure operational readiness as the company continues to scale. This role may evolve as organizational needs change.
Requirements
- Bachelor’s degree in biological sciences, laboratory technology, operations, or a related field.
- Minimum of 8+ years of progressive leadership experience across logistics and sample management / accessioning or related pre‑analytical laboratory operations.
- Demonstrated experience leading teams in high‑growth, high‑volume, regulated environments, preferably clinical diagnostics.
- Proven track record of building and scaling high‑performing teams.
- Strong working knowledge of CLIA, CAP, and regulated laboratory operations.
- Excellent leadership, communication, analytical, and problem‑solving skills.
Nice To Haves
- Experience in high‑volume clinical diagnostics laboratories.
- Experience managing distributed or third‑party sample collection models.
- Exposure to Lean, Six Sigma, or continuous improvement methodologies.
Responsibilities
- Provide overall leadership and accountability for logistics and sample management operations, ensuring consistent execution, quality, and service levels.
- Oversee end‑to‑end logistics operations, including kit fulfillment, shipping, courier management, inbound and outbound sample movement, and send‑outs.
- Oversee sample receipt and accessioning operations, ensuring accurate handling, documentation, and preparation of biological samples for testing.
- Provide operational oversight and integration for third‑party remote sample collection services (mobile collection and patient service centers).
- Ensure effective coordination between remote collection vendors, logistics, and internal accessioning to maintain sample quality, service levels, and compliance.
- Ensure workflows, SOPs, and standard work are consistently applied across logistics and SMD operations.
- Lead, develop, and coach managers and senior‑level staff across logistics and SMD.
- Foster a culture of accountability, engagement, and continuous development.
- Drive continuous improvement initiatives to improve throughput, turnaround time, accuracy, and cost efficiency.
- Identify operational bottlenecks, risks, and failure points; lead root‑cause analysis and corrective actions.
- Partner cross‑functionally to implement process, technology, and workflow enhancements.
- Support new test launches, volume ramps, systems transitions, and facility expansions from a pre‑analytical operations perspective.
- Ensure logistics and SMD operations comply with CLIA, CAP, NY, and applicable regulatory and quality standards.
- Maintain audit‑ready documentation, training, and competency programs across both departments.
- Establish and monitor key performance indicators (KPIs) related to throughput, quality, turnaround time, utilization, and cost.
- Perform other duties as assigned to support team and organizational objectives.
- Comply with all company policies, procedures, and applicable regulatory requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
101-250 employees
