Sample Logistics Technician

Bureau VeritasMontreal, QC
Onsite

About The Position

The Sample Logistics Technician is responsible for receiving samples from clients professionally and entering them into the MaxxLims system on the same day of reception. This role requires accuracy, efficiency, and strong communication skills to ensure client satisfaction and adherence to turnaround times.

Requirements

  • DES or its equivalent.
  • Very good computer skills.
  • Excellent communication and organisational skills.
  • Must be a reliable, responsible, and motivated individual capable of establishing priorities and working in a team.
  • Energetic personality that can manage and enjoys working with stress and tight guidelines in a professional manner.

Nice To Haves

  • Laboratory experience is an asset.

Responsibilities

  • Enter all samples into a MaxxLims system according to established Standard Operating Procedures in the shortest time possible.
  • Inspect document requirements and communicate any abnormalities or unacceptable conditions to the project manager teams or directly to the client.
  • Prioritize received samples according to holding times and rush (24hrs, 48hrs, 72hrs) or regular turnaround.
  • Ensure all test codes are entered accurately and rapidly to respect turnaround times and maintain client satisfaction.
  • Send a confirmation to the client once samples have been entered into the MaxxLims.
  • Send out any tests requiring subcontracting to an accredited laboratory designated by the supervisor.
  • Occasionally receive clients in a friendly and professional manner at the reception area.
  • Work in a team with the customer service group (project managers/assistants) to ensure all samples received are entered into the MaxxLims within the same day of reception.
  • Assist with bottle order preparation and front office reception tasks (if required).
  • Follow and maintain the organization's quality assurance policies and procedures.
  • Participate in the continual development for optimizing sample entry tasks.
  • Perform other responsibilities as assigned by their supervisor.
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