Sr. Director, Institutional Compliance, Accessibility & Title IX Coordination
About The Position
The Senior Director leads Webster University’s institution-wide civil rights, nondiscrimination, accessibility and Title IX compliance program and serves as the designated Title IX Coordinator, subject to formal institutional appointment. The role oversees complaint response and resolution frameworks, independent investigation oversight, prevention and education, compliance policy, ADA coordination for students, faculty and staff, and consultation on fair and consistent hiring practices. The Senior Director partners with Academic Affairs, Student Affairs, Human Resources, Legal, Public Safety, Facilities, IT and campus leaders to advance access, inclusion, institutional values and a respectful learning and working environment. Routine staff performance management and non-civil-rights employee relations remain with the Senior HRBP – Employee Relations & Organizational Effectiveness. The position provides institutional governance of civil rights, Title IX and accessibility policies; oversees complaint intake, assessment, investigations, resolution and risk management; coordinates ADA and Section 504 accessibility obligations; and develops prevention, outreach and education plans. It consults on equitable, accessible hiring processes without independently approving hiring decisions, supervises assigned compliance personnel, advises executive leaders on compliance risk and resource needs, and supports operational reporting and audit readiness.
Requirements
- Bachelor’s degree in HR, higher education administration, law, public administration, student affairs or a related field.
- Eight to ten years of progressively responsible civil rights, Title IX, accessibility, investigations, compliance or related experience, including leadership responsibility.
- Expert knowledge of Title IX, Title VII, ADA, Section 504, applicable civil rights laws, and higher education investigation and resolution practices.
- Strong executive consultation, investigation oversight, policy governance, risk assessment, documentation and independent judgment skills.
- Demonstrated experience coordinating student and employee accessibility/accommodation processes and cross-campus response pathways.
- Ability to advise on equitable, job-related hiring standards and accessible selection practices without displacing hiring authorities.
- Strong leadership, facilitation, prevention training, outreach, case management, analytics and confidential records skills.
- Commitment to inclusion, procedural fairness, impartiality, mission stewardship and regulatory compliance.
- Maintain required role-specific training.
Nice To Haves
- Experience overseeing complex investigations and advising senior leaders in higher education or a comparably regulated organization.
- Title IX Coordinator/investigator training and relevant ATIXA, compliance or HR credentials.
Responsibilities
- Serve as University Title IX Coordinator and maintain compliant reporting, response and resolution procedures, coordinator authority and required institutional notices.
- Lead interpretation, review and implementation of civil rights, nondiscrimination, harassment, retaliation, Title IX and accessibility policies, monitoring legal developments with Legal.
- Set standards for complaint assessment, supportive measures, resolution pathways, records retention and regulatory reporting.
- Oversee Clery/VAWA coordination and external agency responses with designated institutional owners; assess systemic trends and corrective action.
- Oversee complaint intake, jurisdictional assessment, investigator assignment, conflicts screening, investigative quality, findings, resolution pathways and timely case closure.
- Personally lead or assign complex, high-risk or leadership-related investigations and coordinate independent investigators and decision-makers as required.
- Review escalated complaints, retaliation concerns, safety risks, repeat allegations and potential institutional exposure; engage Legal and executive leaders promptly.
- Maintain quality assurance for case files, approved case-management systems, documentation, metrics and audit readiness.
- Provide institution-wide oversight and coordination of ADA, Section 504 and related accessibility and nondiscrimination obligations for students, faculty and staff.
- Partner with accessibility, academic, HR, leave administration, Benefits, Facilities and IT stakeholders on accommodation pathways, interactive-process standards, accessible programs, digital access and complex-case escalation.
- Review accessibility complaints, identify systemic barriers and recommend remedies and policy or process improvements.
- Establish an annual prevention, outreach and education plan for students, faculty, staff, managers, investigators and mandated reporters; monitor completion and effectiveness.
- Partner with Talent Management and campus units to support inclusion, equitable treatment, accessibility, policy awareness and mission-aligned processes.
- Consult with Talent Acquisition, HR Business Partners, Academic Affairs and hiring leaders on consistent, accessible, job-related and equitable recruitment and selection processes.
- Maintain campus and global-site partnerships to surface concerns, improve reporting confidence and strengthen consistent institutional responses.
- Supervise, coach and evaluate assigned compliance personnel; approve case assignments, priorities, standards and escalations.
- Advise the AVP and executive leaders on institutional compliance risk, resource needs, case trends and corrective measures while preserving investigative independence.
- Coordinate with Legal and institutional stakeholders and prepare executive dashboards and compliance plans.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
