Sr. Director, Institutional Compliance, Accessibility & Title IX Coordination

Webster University•Saint Louis, MO

About The Position

The Senior Director leads Webster University’s institution-wide civil rights, nondiscrimination, accessibility and Title IX compliance program and serves as the designated Title IX Coordinator, subject to formal institutional appointment. The position is accountable for complaint response and resolution frameworks, independent investigation oversight, prevention and education, compliance policy, ADA coordination for students, faculty and staff, and consultation on fair and consistent hiring practices. The Senior Director partners with Academic Affairs, Student Affairs, Human Resources, Legal, Public Safety, Facilities, IT and campus leaders to advance access, inclusion, institutional values and a respectful learning and working environment. Routine staff performance management and non-civil-rights employee relations remain with the Senior HRBP – Employee Relations & Organizational Effectiveness. The role oversees institutional civil rights, Title IX and policy governance; complaint intake, investigations, resolution and risk management; and ADA and Section 504 accessibility coordination. It establishes prevention and education plans, consults on accessible and equitable hiring processes, supervises assigned compliance personnel, advises senior leaders, coordinates institutional partners, and prepares executive dashboards and compliance plans.

Requirements

Bachelor’s degree in HR, higher education administration, law, public administration, student affairs or a related field.
Eight to ten years of progressively responsible civil rights, Title IX, accessibility, investigations, compliance or related experience, including leadership responsibility.
Expert knowledge of Title IX, Title VII, ADA, Section 504, applicable civil rights laws, and higher education investigation and resolution practices.
Strong executive consultation, investigation oversight, policy governance, risk assessment, documentation and independent judgment.
Demonstrated experience coordinating student and employee accessibility or accommodation processes and cross-campus response pathways.
Ability to advise on equitable, job-related hiring standards and accessible selection practices without displacing hiring authorities.
Strong leadership, facilitation, prevention training, outreach, case management, analytics and confidential records skills.
Commitment to inclusion, procedural fairness, impartiality, mission stewardship and regulatory compliance.
Maintain required role-specific training.

Nice To Haves

Experience overseeing complex investigations and advising senior leaders in higher education or a comparably regulated organization.
Title IX Coordinator or investigator training.
Relevant ATIXA, compliance or HR credentials.

Responsibilities

Serve as University Title IX Coordinator and maintain compliant reporting, response and resolution procedures, coordinator authority and institutional notices.
Lead interpretation, review and implementation of civil rights, nondiscrimination, harassment, retaliation, Title IX and accessibility policies; monitor legal developments with Legal.
Set standards for complaint assessment, supportive measures, resolution pathways, records retention and regulatory reporting.
Oversee Clery/VAWA coordination and external agency responses with designated institutional owners; assess systemic trends and corrective action.
Oversee complaint intake, jurisdictional assessment, investigator assignment, conflict screening, investigative quality, findings, resolution pathways and timely case closure.
Personally lead or assign complex, high-risk or leadership-related investigations and coordinate independent investigators and decision-makers when required.
Review escalated complaints, retaliation concerns, safety risks, repeat allegations and potential institutional exposure; engage Legal and executive leaders as appropriate.
Maintain quality assurance for case files, approved systems, documentation, metrics and audit readiness.
Coordinate the University’s ADA, Section 504 and related accessibility and nondiscrimination obligations for students, faculty and staff.
Partner with accessibility, academic, HR, leave, benefits, facilities and IT personnel on accommodation pathways, interactive-process standards, accessible programs, digital access and complex cases.
Review accessibility complaints, identify systemic barriers and recommend remedies and policy or process improvements.
Establish an annual prevention, outreach and education plan for students, faculty, staff, managers, investigators and mandated reporters; monitor completion and effectiveness.
Partner with Talent Management and campus units on inclusion, equitable treatment, accessibility, learning, access and policy awareness.
Consult on consistent, accessible, job-related and equitable recruitment and selection practices, including criteria, interviews, accommodations, documentation and nondiscrimination requirements; advise rather than approve hiring decisions.
Maintain campus and global-site partnerships to surface concerns, improve reporting confidence and strengthen institutional responses.
Supervise, coach and evaluate assigned compliance personnel; approve case assignments, priorities, standards and escalations.
Advise the AVP and executive leaders on compliance risk, resource needs, case trends and corrective measures while preserving investigative independence.
Coordinate with Legal and institutional partners and prepare executive dashboards and compliance plans.