Sr. Director Global Operations Digital Partner

Ingredion Incorporated • Westchester, IL

6d • $220,200 - $293,600 • Hybrid

About The Position

The Sr. Director, Global Operations Digital Partner is a senior technology and business leadership role responsible for shaping and executing Ingredion’s global digital strategy for Operations, including Manufacturing, Supply Chain, Procurement, Quality, and EH&SS. The role serves as a strategic advisor to executive leadership and contributes to enterprise and functional business planning. It ensures technology opportunities, risks, and capabilities are incorporated into business strategy and long-range planning. The position owns the regional and global Operations digital vision, translates business priorities into technology roadmaps, and leads enterprise-scale transformation initiatives.

Reporting to the Vice President, Digital Technology Solutions and Global Innovation, the role leads six direct reports. It provides executive oversight of the Operations technology portfolio and a multi-million-dollar global investment portfolio, and partners with global and regional stakeholders, technology vendors, integrators, and internal architecture, cybersecurity, data and analytics, and infrastructure teams. The role leads global transformation and innovation, governs performance measures and value realization, and develops a high-performing global digital organization.

Requirements

• Bachelor’s degree in business, finance, human resources, computer science, or a related field.
• At least 15 years of progressive leadership experience in digital strategy, enterprise IT, or technology-enabled transformation; manufacturing, supply chain, or industrial experience is preferred.
• Deep understanding of digital technologies and platforms, including SAP, Blue Yonder Planning, TMS, and LIMS, and good understanding of manufacturing systems, AI/ML, RPA, and data analytics.
• Proven experience driving digital transformation initiatives and leading global, multi-year transformation programs with measurable business outcomes.
• Strong strategic thinking, business acumen, and stakeholder management skills, including translating technology trends and opportunities into actionable strategies and outcomes.
• Excellent leadership, communication, and collaboration skills, with the ability to influence and build consensus across organizational levels.
• Ability to operate at the executive and board-adjacent level and influence strategy and investment decisions.
• Track record managing complex technology portfolios, driving innovation, and delivering measurable business value.
• Deep expertise across enterprise platforms, including SAP, planning systems, manufacturing systems, data and analytics, and emerging digital technologies.
• Experience in a global environment, navigating cultural differences and collaborating with diverse teams across geographies.
• Results-oriented approach focused on continuous improvement, agility, and tangible business results.
• Strong financial acumen and experience managing large technology portfolios and investment governance.
• 10–15 years of experience leading global transformation initiatives and working with outsourced partners.
• Experience in a matrixed environment and ability to influence and negotiate effectively for resources outside the role’s direct control.
• Excellent verbal and written communication skills, including the ability to explain digital technology concepts to business leaders.
• Ability to handle multiple priorities simultaneously.
• Ability and willingness to travel.

Nice To Haves

• Advanced degree, such as an MBA.
• Experience in manufacturing, supply chain, or industrial environments.

Responsibilities

• Develop, own, and evolve a global Operations digital and IT strategy aligned with enterprise vision, P2W strategy, and long-term business objectives.
• Lead regional and market-zone technology strategies while ensuring global standardization, scalability, and architectural integrity.
• Contribute to executive-level enterprise business planning, incorporating technology implications, investment tradeoffs, and innovation opportunities.
• Anticipate technology and operational trends and identify opportunities and risks affecting global Operations strategy.
• Advise executive, Global Operations, and functional leadership on digital, data, and technology-enabled transformation.
• Partner with senior leaders to define multi-year transformation roadmaps and investment strategies balancing growth, productivity, resilience, compliance, and sustainability.
• Align stakeholders across regions, functions, and corporate teams in a matrixed global environment.
• Oversee the global Operations technology portfolio and govern multi-million-dollar investments, financial stewardship, value realization, and prioritization.
• Establish governance models linking technology investments to business value, risk mitigation, and operational excellence.
• Align global digital strategies with regional execution and partner with Architecture, Cybersecurity, Data & Analytics, and Infrastructure leaders on secure, resilient solutions.
• Strengthen global operating models and ways of working across Operations, Digital Technology Solutions, and external partners.
• Manage executive relationships with strategic technology vendors, integrators, and industry partners; influence vendor roadmaps and align supplier strategies with business needs.
• Oversee contract strategy, commercial negotiations, and supplier performance management.
• Lead large-scale, cross-functional digital transformation initiatives across global Manufacturing and Supply Chain operations.
• Promote adoption of AI/ML, advanced analytics, automation, RPA, and digital employee experiences to improve productivity, quality, safety, and decision intelligence.
• Sponsor innovation pipelines, proofs of concept, and pilots, and scale successful initiatives into enterprise solutions.
• Define and govern enterprise KPIs for digital initiative effectiveness, adoption, and financial impact.
• Report progress, value realization, and risks transparently to executive stakeholders and drive continuous improvement.
• Lead and develop a high-performing global organization of Digital Business Partners, Business Analysts, and Solution Architects.
• Build future-ready digital, data, and business capabilities; mentor senior leaders and emerging talent and foster accountability, innovation, and collaboration.

Benefits

• Competitive salary and performance-based pay.
• Medical, dental, and vision coverage.
• Long-term savings and wellness resources for physical, mental, and emotional well-being.
• Flexible work arrangements.
• Learning, training, and development opportunities, including tuition reimbursement.
• Employee recognition program with personalized recognition rewards.
• Employee discount program for products, services, and travel.
• 401(k) plan with a company match.
• May be eligible for the Ingredion Annual Incentive Plan or a role-specific commission or bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior