Sr. Director, Employee Relations and Engagement

Comcast Resume • Livermore, CA

2d • $165,000 - $281,249

About The Position

The Director of Employee Engagement leads the strategy, design, and execution of employee engagement programs to strengthen workplace culture, improve the employee experience, and support retention and performance. The role analyzes employee feedback, engagement survey results, workforce trends, and organizational data to identify opportunities, partner with leaders, and deliver scalable action plans. The Director serves as a trusted advisor to HR and business leadership, translating insights into practical programs that foster inclusion, connection, accountability, and a high-performing employee experience.

Consideration for this role is limited to employees whose roles were eliminated as part of the recently announced organizational redesign. The role requires consistent, punctual attendance and the ability to work nights and weekends on variable schedules as needed. Travel may be up to 50%.

Requirements

• Bachelor's degree.
• 10 or more years of relevant work experience.
• Skills in conflict resolution strategy, employee engagement, employee relations, executive relationship management, internal investigations, legal compliance, and policy compliance.
• Ability to work nights and weekends on variable schedules as necessary.
• Ability to travel up to 50%.
• Consideration is limited to employees whose roles were eliminated as part of the recently announced organizational redesign.

Responsibilities

• Develop and lead the employee engagement strategy, including programs, communications, listening channels, and action-planning processes.
• Own employee engagement measurement practices, including surveys, pulse checks, focus groups, listening sessions, and other feedback mechanisms; analyze results to identify strengths, risks, and opportunities.
• Translate engagement data and workforce insights into actionable recommendations for senior leaders, HR partners, and business stakeholders.
• Partner across HR, Communications, Legal, Employee Relations, and business leadership to align engagement programs with company priorities, employee needs, and applicable policies.
• Lead governance and reporting for engagement initiatives, including effectiveness, adoption, outcomes, risks, and continuous improvement opportunities.
• Create executive-ready materials, dashboards, presentations, toolkits, and communications to help leaders understand engagement trends and take action.
• Stay current on employee engagement, employee experience, organizational development, and workforce culture trends; recommend practices to strengthen the company’s approach.
• May lead, mentor, or direct team members or cross-functional project teams responsible for engagement programs and employee listening activities.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance; work nights and weekends on variable schedules as necessary.
• Travel up to 50%.
• Perform other duties and responsibilities as assigned.
• Understand and follow Comcast’s Operating Principles.
• Put customers first and support seamless digital customer experiences.
• Be an enthusiastic learner, user, and advocate of Comcast technology, products, services, and digital tools.
• Work collaboratively, remain open to new ideas, and drive results and growth.
• Participate in the Net Promoter System by joining huddles, making callbacks, and helping identify opportunities to improve customer experience.
• Support a culture of inclusion and act ethically toward colleagues, customers, investors, and communities.

Benefits

• Comcast offers benefits to eligible employees, with options and resources intended to support employees physically, financially, and emotionally.
• Most non-sales positions are eligible for a bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior