Sr Director, Ecommerce

ColourPop•Los Angeles, CA

4d•$165,000 - $195,000•Hybrid

About The Position

ColourPop is looking for a Senior Director, E-Commerce to lead the e-commerce business across DTC and Amazon. This leader will be responsible for end-to-end P&L and contribution margin performance by channel, and will manage the team responsible for the website, merchandising, and customer experience. This role requires a hands-on leader who can drive the day-to-day strategy and operations of the business to achieve revenue and profitability targets. The role is based in Sherman Oaks, CA and is hybrid, with 3+ days/week in-office.

Requirements

At least 5+ years of experience in a similar role with direct P&L responsibility, including ownership of contribution margin by channel
Demonstrated experience scaling DTC and Amazon businesses
Experience managing merchandising, email, and product teams
Excellent understanding of web analytics and ecommerce levers to drive revenue across DTC and marketplace channels
Strong commercial, marketing, and tech background with strong financial acumen
Appetite for working in a fast-paced, diverse, and entrepreneurial environment
Exceptional organizational skills, and exceptional verbal, written, and presentation skills
Results oriented and driven to achieve results
Fast learner and curious to problem solve and help build solutions

Nice To Haves

Beauty industry experience with high sku count collections strongly preferred
Experience with Jira/Confluence, Shopify, and G-Suite is a plus

Responsibilities

Own end-to-end P&L and contribution margin performance
Develop the programming calendar to achieve revenue and profitability targets across all channels — including promotions, launches, and collaborations
Drive merchandising strategy
Grow the Amazon business by optimizing product listings, advertising, promotions, and Brand Store experience
Work closely with Demand Planning to align on forecasts and inventory needs across channels dictated by calendar
Report out on performance and KPIs by channel weekly and monthly — including revenue, traffic, conversion, AOV, and contribution margin
Manage website operations including troubleshooting, order management, content launches, and QA of all content on site
Manage website design, market research, and budgeting
Present plans for new advances and initiatives to improve ColourPop’s online presence and sales across channels
Manage all online activity in relation to traffic acquisition, sales, conversion, and reporting
Develop a content calendar and oversee website upload and landing page development
Review security of checkout pages and payment procedures
Review copy and legal disclaimers to verify their accuracy; serve as the liaison between the legal team and marketing to ensure compliance with collaborations