Sr. Director, Chief of Staff, President Office

SCAN Health Plan • Long Beach, CA

1d • Hybrid

About The Position

The Chief of Staff manages the office of the assigned division to support the Executive/C-suite in running the division strategy and operations. Serves as a strategic advisor and counsel to the divisional Executive/C-suite. Accountable to keep leaders aligned on core tasks and consistent messaging across departments.

Requirements

• Bachelor's Degree or equivalent experience
• Demonstrated expertise in executive level management and leadership required.
• Demonstrated strategic thinking capability and planning for short and long-range goals required; strong analytical and management skills required.
• 7+ years of experience in Managed Care with increasingly responsible management experience in the healthcare industry preferred
• Expert knowledge of business operations at the strategic level.
• Excellent project management skills with experience in expediting large and/or long term projects.
• Excellent problem solving skills with the ability to find creative solutions for issues where the answers are not clear.
• Highly developed oral and written communications skills with the ability to effectively convey information in a clear and concise manner; strong platform and presentation skills.
• Strong understanding of systems in a managed care setting.
• Ability to effectively meet with and present information to Board, clients, regulators, and other stakeholders.

Nice To Haves

• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Responsibilities

• Lead strategic initiatives that is aligned to Executive Leadership’s mission that will require cross department partnership.
• Point of contact on behalf of Executive Leadership to align senior leaders.
• Guide leaders across multiple departments to engage in a broad range of activities focused on making time, information, and decision processes more effective for the divisional Executive/C-suite.
• Take action to solve problems, mediate disputes, and address business issues before they are brought to the divisional Executive/C-suite.
• Support the divisional Executive/C-suite in building and maintaining relationships with employees, members, business partners and the community.
• Provide a communication framework to link the divisional Executive/C-suite with company stakeholders.
• Represent the divisional Executive/C-suite at meetings and events.
• Prepare and deliver communications on behalf of the divisional Executive/C-suite.
• Consult divisional Executive/C-suite and senior leadership to determine and prioritize business strategies.
• Facilitate strategic planning and company policy development processes.
• Oversee the research and analysis of business issues to formulate insights and present recommendations to support executive decision making.
• Build upon industry best practice in Healthcare to share the latest products, services, and partnerships to inform strategic initiatives.
• Manage cross-functional and division-wide projects or initiatives.
• Bring together appropriate stakeholders, identify and allocate needed resources, and drive projects to expected results.
• Apply superior business acumen to advise the divisional Executive/C-suite in matters significant to the organization.
• Provide the divisional Executive/C-suite with an unbiased and wide-ranging view on business issues and opportunities.
• Coordinate and perform special projects as needed.
• Maintain staff by recruiting, selecting, orienting, and training employee; maintaining a safe and secure work environment; developing personal growth opportunities.
• Develop timely reports to keep the President Office informed of major milestones and challenges.
• Actively support the achievement of SCAN’s Vision and Goals.
• Other duties as assigned.

Benefits

• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

What This Job Offers

• Job Type: Full-time
• Career Level: Director