Sr Director - Card Risk Solutions

VisaAtlanta, GA
Hybrid

About The Position

We're looking for an outstanding leader for our North America Analytics team. Your future team produces industry leading machine learning models and decision systems whose actions protect hundreds of millions of cardholders and accountholders from fraud and financial crime every day across the North America Region. You'll lead an energetic group that thrive on achieving great customer outcomes every day. They are empowered to produce the best results for our customers and motivated by the opportunity to level up the fraud detection systems in the region. As Featurespace continues to grow worldwide, this position will see you significantly grow the high-performing Analytics team during an exciting period of expansion in the region. Away from leading the team and managing customer delivery work, you'll guide new commercial opportunities towards signature and contribute valuable insight towards the next generation of our fraud and financial crime prevention products. Our ideal candidate has built then deployed machine-learning models and complex data driven systems in fast moving environments, and well versed in the software engineering and ML Ops practices required to achieve this at scale. Beyond the technology, we're looking for someone who is comfortable consulting directly with customers to shape their problems into defined solutions and can gracefully lead and manage a team of managers and individuals.

Requirements

  • 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
  • Majority of your work is related to analytics/ business/ data science
  • Subject matter expertise in the banking and payments industry.
  • A track record in developing future leaders from within your organisation.
  • Experience managing geographically disperse or remote teams.
  • Ph.D. or other postgraduate level qualification with good mathematical background and knowledge of statistics
  • Leadership of a talented and high-performing Analytics or Data Science team.
  • Passion for managing people and solving organizational challenges.
  • Willingness to share expertise to help grow the people the people around you.
  • Commitment to satisfying customer's requirements by producing class leading analytics.
  • Experience leading the deployment of machine learning models into high throughput, real-time prediction contexts.
  • Extensive commercial experience implementing statistical models and analytical algorithms in software.
  • Ability to lead system architecture/design discussions from an analytical and business impact perspective.
  • Strong, clear, concise written and verbal communication skills.
  • Ability to manage and prioritise personal workload.

Nice To Haves

  • 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

Responsibilities

  • Managing the quality of output of the Analytics team, for North America
  • Developing and coaching the team to have a culture of high performance, especially around quality of customer relationships, and constant and consistent experimentation to drive improvement
  • Creating a regional team structure with good processes for all the major team functions where appropriate collaborating within the global Analytics function to establish these: recruitment, on-boarding, equipment requisition, learning and development, prioritisation, knowledge sharing
  • Providing the team a broader view of the business than just Analytics, understanding the perspective of customers and other departments and being able to influence external organisations

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • FSA/HSA
  • Life Insurance
  • Paid Time Off
  • Wellness Program
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