Sr. Director, Business Systems and Program Management

Avid Bioservices

3d•Onsite

About The Position

The Sr. Director, Business Systems and Program Management, will lead enterprise-level program governance and execution across customer projects, operational excellence initiatives, and technology transformation programs. Reporting to the Chief Technology & Transformation Officer, this role will ensure alignment of strategic priorities, provide robust program management tools and processes, and drive governance across the transformation portfolio.

Requirements

Bachelor's degree, degree to preferably be in business or STEM.
Extensive experience in program and project management within biopharma or CDMO environments.
Strong knowledge of digital transformation tools (e.g., LIMS, VEEVA) and operational excellence methodologies.
Proven ability to manage complex, multi-site programs and governance structures.
Exceptional communication, stakeholder management, and leadership skills.

Nice To Haves

PMP or equivalent certification preferred.
Master's degree or MBA

Responsibilities

Serve as a senior resource to assist Customer Project Management groups with tools, templates, and best practices.
Act as a customer-facing project manager when needed to ensure delivery excellence and client satisfaction.
Track and report progress on technology transformation initiatives, including LIMS, VEEVA, and other digital platforms.
Monitor operational debottlenecking programs and ensure timely execution of improvement projects.
Create linkage between operational excellence projects and the Scale-Up and Scale-Out program for strategic alignment.
Establish and maintain governance meetings across the entire transformation portfolio.
Develop dashboards and reporting mechanisms to provide visibility into program status, risks, and outcomes.
Support the Transformation Officer in designing and rolling out enterprise business processes and site governance frameworks.
Ensure consistency and compliance across sites for process adoption and governance standards.
Track and report on operational excellence projects, including KPIs and measurable results.
Drive continuous improvement culture through structured program management and stakeholder engagement.