Sr Director Business Services

Cable ONE • Remote TX, TX

3d

About The Position

The Sr Director Business Services provides sales leadership for all field sales functions, including small to medium business, enterprise, and alternate channels. The role reports to the SVP, Business Services and partners with operating leaders and executives to develop strategy, optimize business performance, and support leadership development for sales teams.

The position contributes to the development and execution of business sales strategy, using analysis, customer and industry insight, and performance data to guide decisions. It establishes field sales goals, strategies, objectives, budgets, targets, quotas, and success metrics; monitors industry and competitive trends; and prepares high-level reports on business performance. The role also recruits and develops talent, provides training and frequent feedback, and supports the company’s purpose, values, and principles.

The successful candidate is a collaborative, customer-centric leader who can communicate complex information clearly, manage complex cross-enterprise work, adapt to changing conditions, and present business metrics, performance, and strategy to the Board and senior management. Cable One describes its core competencies as committed, helpful, proactive, and personal, and emphasizes diversity, inclusion, and equal opportunity.

Requirements

• 12+ years of relevant experience in business services.
• Demonstrated experience developing efficient strategies and business plans.
• Metric-driven approach and ability to draw insight from complex data.
• Customer-centric approach and ability to identify, understand, and meet customer needs.
• Ability to lead by example, inspire confidence, and produce measurable results.
• Ability to handle complex, time-sensitive transactional matters with professionalism and grace.
• Excellent verbal and written communication skills, including presenting complex information with impact, clarity, accuracy, and brevity.
• Ability to build trust and collaborate effectively with diverse teams and teammates.
• Ability to work effectively with internal and external stakeholders to achieve high-priority goals and objectives.
• Ability to recognize urgency and adapt quickly to a changing environment.
• Ability to present to Board and senior management audiences.
• Ability to structure and manage complex cross-enterprise projects and processes with stakeholders at all levels.
• Embodies Cable One values: do right by those served, drive progress, and lend a hand.

Nice To Haves

• MBA or relevant graduate degree, or similar academic or professional experience.
• Competitive mindset and innovative approach to delivering business performance.
• Curiosity, fresh ideas, willingness to seek new challenges, and comfort questioning the status quo.

Responsibilities

• Collaborate in developing, communicating, and executing the business sales strategy through analysis and evaluation of trends.
• Provide customer, business, and industry insight to influence strategic decisions and build consensus around potential opportunities.
• Leverage corporate resources, services, and product offerings to increase share and maximize sales effectiveness.
• Work with Sales leadership and Marketing, Product, and other leaders to develop, align, and execute strategies.
• Use data-driven insights and expert judgment to recommend sales targets, performance quotas, and success metrics.
• Monitor competition and industry trends, challenges, and opportunities, and develop strategies to address potential issues.
• Establish the financial budget for the field by forecasting requirements and variances, aligning resources, developing action plans, measuring results, and initiating corrective actions.
• Establish goals, strategies, and objectives for Field Sales.
• Prepare high-level performance reports analyzing key business services drivers.
• Lead by example, inspire confidence, and produce measurable results.
• Recruit high-performing talent and provide training, leadership, and frequent feedback to develop the team, improve business acumen, and promote career mobility.
• Uphold and advance the company’s purpose, values, and principles.
• Present Business Services metrics, performance, and strategy at Board and senior management level.
• Structure and manage complex cross-enterprise projects and processes involving multiple stakeholders.

Benefits

• Medical, dental, and vision plans starting on the first day of employment.
• Life insurance for the associate, spouse, and children.
• Paid time off, including vacation, holidays, and personal/sick days.
• 401(k) with 100% company match from the first day of employment, up to 5% of eligible compensation.
• Group legal plan with identity theft protection.
• Tuition reimbursement up to $5,250 in the first year.
• Annual community support for organizations across the U.S.
• Associate recognition and awards programs.
• Advancement opportunities.
• Collaborative work environment.
• Free Cable One services for associates who live in a serviceable area.
• Up to $75 per month Cox Cable stipend for Phoenix associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed