Sr. Director, Business Development

Bond Brand Loyalty • ,

4d • Hybrid

About The Position

Bond is a customer engagement and intelligence company that combines loyalty strategy, technology, data insights, and marketing expertise to help global brands achieve customer-centric growth. The company is expanding its reach and go-to-market strategies, creating new opportunities across industries and solution areas.

The Sr. Director, Business Development is a senior-level individual contributor responsible for personally driving pursuits and closing new and recently acquired clients in collaboration with Bond’s practice teams. The role builds relationships in untapped markets, identifies and develops opportunities, shapes tailored solutions, and delivers measurable growth. It connects client needs with Bond’s capabilities across marketing strategy and insights, experience design, technology solutions, and innovation partnerships.

The position leads the sales cycle from prospecting and qualification through proposal, negotiation, and close. It also coordinates solution development and pursuit teams, supports client onboarding and early delivery, develops first-year account growth strategies, and manages revenue forecasts, costs, margins, and executive reporting. The role is expected to achieve quarterly and annual growth targets.

Requirements

• Bachelor’s degree or equivalent combination of education and senior-level experience in business development, consulting, or agency leadership.
• 10+ years in client-facing roles with accountability for revenue generation, account growth, and new and recently acquired client development.
• Proven experience managing the entire sales cycle, from prospecting and qualification to proposal, negotiation, and close.
• Demonstrated success in strategic solution selling in complex enterprise environments, engaging multiple stakeholders and navigating matrixed decision-making.
• Strong understanding of go-to-market strategies, competitive positioning, and solution design.
• Skilled at collaborating with internal practice and solution leaders to craft high-impact proposals.
• Exceptional communication, relationship-building, and influencing skills with internal and external stakeholders.
• Highly organized and able to manage multiple priorities in fast-moving environments.
• Commercially minded, with strong financial acumen for forecasting, margin management, and executive reporting.
• Resourceful and persistent, with a proactive, opportunity-creating mindset suited to a hunter role.

Nice To Haves

• Experience in one or more of Bond’s core domains: retail/consumer, MarTech/CRM implementation, alliance-led selling, or loyalty/CX/customer engagement.
• Expertise across multiple of Bond’s core domains is considered a strong asset.

Responsibilities

• Proactively build relationships with senior decision makers at target organizations.
• Create market conversations to uncover opportunities and position Bond’s value.
• Manage a pipeline of new and recently acquired clients, including accurate revenue forecasting and progress tracking.
• Drive outbound engagement to generate qualified opportunities and maintain pursuit momentum.
• Connect prospects with appropriate internal experts to align solutions with client needs.
• Assemble cross-functional teams to design tailored solutions, develop pricing strategies, and strengthen competitive positioning.
• Lead pursuits from strategy through close, ensuring proposals clearly communicate objectives, deliverables, timelines, and Bond’s value proposition.
• Coach pursuit teams on effective approaches in competitive situations.
• Oversee new-client onboarding and ensure a smooth handoff to delivery teams aligned with client priorities.
• Remain involved during early delivery to support client satisfaction and identify expansion opportunities.
• Develop first-year growth strategies for new accounts and expand relationships across Bond’s service offerings.
• Achieve quarterly and annual growth targets.
• Manage portfolio financial performance, including forecasts, costs, and margins.
• Activate Bond’s capabilities and innovation partners to deliver measurable impact.
• Manage the full sales cycle, from prospecting and qualification through proposal, negotiation, and close.
• Collaborate with practice and solution leaders to develop high-impact proposals and strategic solutions.

Benefits

• Hybrid work model and flexible vacation.
• Social events, including Kick-Off gatherings and holiday parties.
• Competitive medical, dental, and vision benefits.
• Confidential Employee Assistance Program available to the employee and family 24/7.
• Retirement planning assistance with company matching.
• Learning programs, mentorship, stretch projects, and internal mobility.
• Recognition programs, peer-nominated awards, and service-anniversary recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior