Sr. Director Analytics

Early Warning®New York, NY
$188,000 - $282,000Hybrid

About The Position

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose The Senior Director, Analytics leads a high-performance team of analysts that is focused on generating actionable insights to drive long-term growth through product strategy, optimizing user experience, managing fraud and informing key business decisions.

Requirements

  • Bachelor's degree in business Analytics, Management, Marketing or related fields.
  • A minimum of 15 years of experience in product or fraud analytics, data science, or business intelligence.
  • 5 years' experience in leadership.
  • Strong written / verbal communication – able to clearly present to Functional Business Leads, Internal Leadership and External Stakeholders.
  • Demonstrated ability to communicate across all levels of the organization is necessary; must be able to clearly articulate technical ideas to a non-technical audience both verbally and in writing.
  • Ability to identify complex problems, review information to develop and evaluate options then implement solutions is essential.
  • Ability to multi-task and adapt to rapid change, manage multiple projects and/or changing priorities to meet various deadlines simultaneously is required.
  • Demonstrated success or ability to retain highly engaged, high performing teams.
  • Background and drug screen.

Nice To Haves

  • Understanding of the ecommerce, fraud, and digital payments landscape.
  • Demonstrated Leadership and initiative regarding process redesign and / or analytics transformation.
  • Master’s degree in Business Administration, Analytics, or related field.

Responsibilities

  • Leads the development and execution of the business and fraud analytics strategy in alignment with company goals and product roadmaps.
  • Partners closely with product, engineering, design, and executive leadership to define key metrics and ensure data informs decisions at all stages.
  • Supports resource allocation, business case building and prioritization of new initiatives leveraging a wide variety of internal data sources and market intelligence.
  • Develops tailored A/B testing frameworks and experimentation strategies that inform product decisions from initial concept through launch, enabling data backed iteration and optimization across the product lifecycle.
  • Guides the development and maintenance of scalable data models, dashboards, and reporting tools that enable self-service analytics and real-time decision-making.
  • Translates complex data into compelling stories and insights that drive action for stakeholders from multiple functions and across all parts of product lifecycle.
  • Fosters a culture of hypothesis testing and data-driven thinking across the organization and promote best practices in experimentation, metric design, and user behavior analysis.
  • Ensures data integrity, governance, and privacy standards are upheld in all analytics work.
  • Identifies opportunities for automation and process improvement in analytics workflows.
  • Stays current with analytics tools, industry trends, and emerging technologies that could enhance the organization’s analytical capabilities.

Benefits

  • Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
  • 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
  • Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
  • 12 weeks of Paid Parental Leave
  • Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
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