Sr Dir, Product Management
About The Position
WestCX is hiring a Senior Director, Product Management to lead a strategic product area at the intersection of product strategy, healthcare interoperability, and enterprise execution. Reporting to the VP, Product Management, this leader will own roadmap direction, develop a team of product managers, and ensure new capabilities are valuable to customers, commercially viable, and ready for successful delivery. This is a high-impact leadership role for someone who can connect long-term product strategy to day-to-day execution, make clear prioritization decisions, and drive strong cross-functional alignment across go-to-market and delivery teams.
Requirements
- 7+ years of product management experience in healthcare technology
- 4+ years of people leadership, including direct management of product managers
- Experience owning product strategy and roadmap for complex enterprise software
- Strong hands-on knowledge of healthcare or life sciences interoperability, systems integration, and regulated operating environments
- Strong business and commercial judgment, including the ability to evaluate market needs, pricing considerations, and product viability
- Experience bringing products or major capabilities to market in partnership with cross-functional teams
- Excellent written and verbal communication skills
Nice To Haves
- Experience with medical credentialing systems and integrations highly desired
- Experience in healthcare workflow, communication, orchestration, scheduling, or patient/provider engagement products highly desired
- Formal training or credentials in product management, product marketing, business strategy, or a related field preferred
Responsibilities
- Set product strategy and roadmap for a complex enterprise product area, with clear ties to customer value, market opportunity, and business outcomes
- Lead and develop a team of product managers, raising the bar for product thinking, execution, and accountability
- Turn strategy into clear product briefs, requirements, launch plans, and measurable outcomes
- Partner closely with sales, finance, product marketing, implementations, customer success, legal, training, and support to ensure launches are positioned, priced, and operationally ready
- Use customer feedback, product signals, and market input to make clear prioritization decisions and keep work moving under ambiguity
Benefits
- Medical, dental, vision insurance
- Health savings and flexible spending accounts
- Mental health and wellness program (EAP)
- Paid time off including vacation, holiday and sick time
- 401(k) retirement plan with company match up to 6% after one year
- Tuition reimbursement & in house learning platform
- Service awards
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
