Dir Program Management

MC Test Service Inc•Billerica, MA

2d•$140,000 - $200,000•Onsite

About The Position

We are hiring for a Director of Program Management in Billerica, MA - Join the SMTC Team! At SMTC Corporation, we are driven by a clear purpose: "We believe we enhance people's lives and our world every day." Our vision is to be an inspiring organization that earns the trust and admiration of our customers. As the best-in-class EMS provider, we strive to achieve the highest industry returns, driven by our passionate and dedicated employees.

Requirements

Bachelor’s Degree and minimum 10 years of prior relevant experience.
Over 8 years, up to and including 12 years.
Experience Planning, organizing, and directing.
Objective thinker, problem solver with ability to execute challenging tasks to completion.
Able to provide/reinforce the credibility and commitment of SMTC at appropriate executive levels within the customer community.
Ability to organize and coordinate customer visits, participation in appropriate symposiums and trade shows.
Understanding of the customer procurement processes and government funding approval.
Ability to make effective decisions regarding the profitability and achievability of pursuits.
Experience leading/managing diverse teams.
Requires knowledge in the manufacturing arena/product operations environment
Practical knowledge of project management required

Nice To Haves

Graduate Degree and a minimum of 10 years of prior related experience preferred
PMP Certification, Six Sigma Training a plus

Responsibilities

Serve as the primary interface between the Program Management Team staff and the Site Vice President/ General Manager and CEO staff;
Responsible for Owner of high-level relationship management
Establish with the Program Management staff the broad set of requirements that must be met by the functions in order to fulfill the Program Plan
Initiate and set goals for programs according to the strategic objectives of the organization
Responsible to lead the Program Management team and the programs they are managing
Establish the overall program budget and schedule controls for achievement
Responsible for managing the cost, schedule and technical performance requirements of multiple programs through all phases from inception to completion
Plan the programs from start to completion involving deadlines, milestones and processes to ensure program objectives are achieved.
Establish with the staff, effective schedule and cost controls, monitor and assess performance, identify problems, and institute corrective actions as required
Responsible for customer satisfaction which includes maintaining customer communication and overall management of the customer relationship
Coordinate or delegate, as required, internal and customer coordination of activities in order to assure performance to plan
Coordinate and evaluate with the staff, financial and other trade-off analyses required for reaching decisions with respect to proposed changes in the program
Refine the overall Program Plan, as required, to reflect on-going status, achievement and program changes
Measure and report to Site VP/GM and staff, on a regular basis, the status and achievements of the Program Management staff
Advise the Site VP/GM and staff relative to the impact of performance, and other deviations from plan
Assign department staff, on an individual basis, responsibilities for each segment of work to be performed
Monitor the program to detect or anticipate conditions which threaten achievement of Program Plan
Manage the required corrective actions necessary when programs schedule or margins are impacted and/or conflicts of priorities occur
Keep VP/GM and staff advised of recovery action status and results
Conduct and attend meetings as required by position
Assist the staff in formulating the Product Line Plan and in making necessary changes to the Plan.
Conduct employee coaching and counseling sessions as required
Ensure that all employee receive training appropriate for their position
Work with all other functional leaders in orchestrating successful wins to support company growth and profit objectives.
Performs other duties as assigned