Sr Dir Employee Experience Delivery
Health Care Service Corporation•Chicago, IL
•$146,700 - $272,400•Onsite
About The Position
This role will be responsible for leading five journey teams and a small team of HR Liaisons. It will be responsible for creating a culture of collaboration between journeys and HR Liaisons and among other areas of HR to effectively deliver engaging and inclusive employee journeys. This includes delivery of a high-quality, tailored experience across journeys for business leaders. They will also lead, inspire, coach, and develop the Journey Owners and HR Liaisons as well as the broader teams.
Requirements
- Bachelor’s degree and 12 years of relevant experience
- 5 years management experience
- Experience supporting M&A or business integration in HR
- Experience delivering people programs and/or supporting employee services
- Experience redesigning processes and driving continuous improvement
- Data-driven strategic decision making
- Leadership and organizational skills
- Executive level communication and influence skills
- Comfort with change, nimble ways of working
- Collective ownership mindset
- Continuous improvement mindset
- Service orientation and customer obsession
- Desire to understand key stakeholder needs and proactively deliver
- Innovation acumen and ability to drive repeatable processes while using technology to improve
Nice To Haves
- Six sigma certification
Responsibilities
- Leading five journey teams and a small team of HR Liaisons.
- Creating a culture of collaboration between journeys and HR Liaisons and among other areas of HR to effectively deliver engaging and inclusive employee journeys.
- Delivery of a high-quality, tailored experience across journeys for business leaders.
- Lead, inspire, coach, and develop the Journey Owners and HR Liaisons as well as the broader teams.
- Overseeing the annual budget and allocating resources for various projects and operational needs.
- Translating needs and initiatives into compelling business cases.
- Conducting cost-benefit analyses to justify investments and ensure ROI.
Benefits
- health and wellness benefits
- 401(k) savings plan
- pension plan
- paid time off
- paid parental leave
- disability insurance
- supplemental life insurance
- employee assistance program
- paid holidays
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
