Sr Dir, Sales

Sinch•United States,

3d•$294,667 - $368,000•Remote

About The Position

Sinch has a significant and time-sensitive opportunity in the North American enterprise voice market. Industry disruption and changes in the competitive landscape have created a window for Sinch to capture substantial new business and establish deeper strategic relationships with some of the largest communications customers in the market. We believe the next two years represent an unusually important opportunity to accelerate our position in Voice. We are looking for a Senior Director who can turn that opportunity into results. This is a builder role. You will quickly develop a deep understanding of the market, our capabilities, our customers and the competitive opportunity. From there, you will build the strategy, determine the coverage model, build and develop the team, create pipeline, and lead execution. You will report directly to the SVP of Sales, North America and operate alongside four peer sales leaders as part of the North American sales leadership team. Success will require both strategy and urgency. We need a leader who can see the opportunity, build the plan and then get personally involved in making it happen.

Requirements

Experienced enterprise sales leader, but more importantly, a builder.
Demonstrated ability to enter a market or business with significant untapped opportunity, quickly understand what needs to happen, develop a credible plan, build the team and execute.
Significant enterprise sales leadership experience in Voice, telecommunications, CPaaS or closely related infrastructure markets.
Deep knowledge of the enterprise Voice ecosystem, competitive landscape and customer buying environment.
A track record of building or transforming sales teams and delivering substantial growth.
Experience winning complex competitive displacement opportunities.
Strong executive relationships and the credibility to engage senior leaders at large enterprise and communications customers.
The ability to move comfortably between strategy, recruiting, pipeline creation, account planning, deal execution and forecasting.
Strong commercial judgment and an understanding of the economics of large-scale communications businesses.
A disciplined approach to qualification, forecasting, account planning and opportunity management.
The ability to create urgency and accountability without sacrificing collaboration.
A bias toward action and the ability to operate successfully in a complex global organization.

Responsibilities

Build the Voice growth strategy. Develop a clear two-year plan to capitalize on the current market opportunity, including priority customer segments, competitive targets, account strategies, coverage, capacity and investment requirements.
Build the organization to execute it. Assess the resources required, recruit and develop the right talent, establish clear roles and coverage, and create an operating model capable of scaling quickly.
Create and convert pipeline. Establish an aggressive, disciplined prospecting and account-development motion focused on the highest-value opportunities. Maintain rigorous qualification, pipeline inspection and opportunity progression.
Lead from the front. Personally engage in our largest and most strategic opportunities. Build relationships with senior customer executives, influence deal strategy, remove obstacles and help teams win complex competitive pursuits.
Run the business. Own the forecast, pipeline, sales performance and operating cadence for Voice. Know the business at the customer and opportunity level and act quickly when performance is off plan.
Drive competitive displacement. Develop repeatable plays that translate market disruption into customer conversations, qualified opportunities and wins. Work closely with Marketing, Product, Solutions Engineering and other teams to sharpen our positioning and accelerate execution.
Build strategic customer relationships. Position Sinch as a long-term communications partner rather than simply an alternative supplier. Understand customers' infrastructure, resiliency, economics and growth priorities and connect them to Sinch's capabilities.
Create organizational momentum. Operate effectively across Product, Marketing, Finance, Customer Success, Solutions Engineering and Operations to get decisions made, remove friction and move opportunities forward.

Benefits

Comprehensive market competitive medical, dental, and vision plans.
Variety of supplemental plans.
Access to telehealth for all participants.
Free virtual counselling resources through our global Employee Assistance Program.
Roth and Pre-tax 401(k) options including an employer match.
Generous paid time off program.
Paid parental leave and family planning support.
Flexible remote work offerings.
Paid time off to support a volunteer program of your choice.
Discounts on retail, entertainment and more through our Reward+ program.