Sr. DevOps Engineer
About The Position
Supporting and monitoring a 24/7 high-quality video streaming service in a fast-paced, startup-like environment. This role involves participation in an on-call rotation, promptly responding to alerts and issues raised by customers or internal business units, and working with vendors and internal teams to resolve production issues. Daily tasks include managing user access and supporting internal business units. The engineer will troubleshoot and fix infrastructure issues from hardware to application layers with minimal supervision and tailor monitoring and alerting systems. This includes reviewing alerts, emails, and updating relevant teams on issues and outages.
Requirements
- Knowledge or at least familiarity with Linux shell, system internals, network, java applications and MySQL databases
- Love for debugging: troubleshooting and debugging monitoring alerts and internet connectivity issues
- Ability to read and understand server/systems logs and produce meaningful issue analyses
- Good analytics, troubleshooting skills and intuition about probable root cause
Nice To Haves
- Familiarity with Splunk, Python, Apache, rsync and monitoring/alerting tools like Nagios, PagerDuty, OpsGenie
Responsibilities
- Supporting and monitoring a 24/7 high-quality video streaming service
- Participation in on-call rotation, carrying on-call phone
- Promptly responding to alerts and other issues raised by customers or internal business units
- Promptly notifying relevant parties and acknowledging alerts
- Promptly working with vendors, third-party service providers, and internal teams to solve production issues
- Collecting approvals and running software rollouts post-approvals
- Working on day-to-day tasks like managing user access and supporting internal business units
- Troubleshooting and fixing infrastructure issues from hardware layer to application layers with no or minimal supervision
- Working on tailoring monitoring and alerting systems to avoid false positives and update alert related settings
- Reviewing alerts, emails, updating relevant teams in meetings regarding issues and outages
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
