Sr Deposit Operations Associate

Raymond James•Pittsburgh, PA

1d•Onsite

About The Position

The Senior Deposit Operations Associate manages the client profile agreements and all accompanying documentation related to the Implementation of an account set-up. In addition, the employee conducts the Implementation process for new accounts, performs maintenance on existing accounts, performs teller work functions, manages escrow sub accounting clients, provides training to new employees, performs ongoing client support, and troubleshoots any issues related to client deposits and returns. The Senior Deposit Operations Associate will maintain a solid understanding of all Deposit products including Checking, Money Markets, Certificates of Deposits, and CDARS/ICS.

Requirements

High School Diploma or equivalent; post-secondary education preferred
Minimum 5 years of experience, including 2 years bank operations experience in a deposit operations role
Demonstrates knowledge of all Deposit products, systems, and related processes
Candidates should have experience with Deposit products including Checking, Money Markets, Certificates of Deposits, and CDARS/ICS
Candidate should possess branch knowledge, such as teller work, new account opening, and client service requests
Ability to communicate effectively in writing and over the phone
Ability to work in a fast-paced, high-intensity work environment

Nice To Haves

post-secondary education preferred

Responsibilities

Assists the Deposit Operations team lead on daily tasks
Performs client implementation set-up, maintenance requests, teller work, and quality review
Manages Escrow clients as it relates to sub accounting
Assists with new employee training
Ensures all service levels are met
Responsible for ongoing client support
Works closely with Relationship Managers, Sales, Wire Operations, Treasury Operations, ACH Operations, Loan Operations, Capital Markets, and Compliance to effectively execute the responsibilities of the position